298 Google reviews, 5.0 average
Every review below is copied word for word from our Google Business Profile, newest first, with our replies. Nothing is edited or left out.
The Andy Zemon Team, Novus Home Mortgage, 5405 Ashlar Ave Unit 101, Crozet, VA. Andy Zemon: 25+ years in mortgage lending · 5,000+ families helped · over $1 billion in funded loans · top 0.25% of loan officers nationally.
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Count and rating as of November 14, 2026. Also on Zillow: 4.95★ from 184 reviews.
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First I want to start off by saying Andy and his team worked very hard for my family to get the house we wanted! We can’t them them enough! Also we really love how helpful Rebecca Wade kept everything really together and easy for us! Always ready to send a email back no matter the time of day we really appreciate you guys! Much love from the Steppe’s!!
Response from the Andy Zemon Team
RaShawn, this one really made my day! Thank you so much for the kind words and for allowing us to be part of such an exciting moment for your family! One of the things I love most about what I do is helping families get into homes they genuinely love. Sometimes the road to homeownership takes a little extra work, but that's exactly why we're here. We don't give up easily, and when our clients trust us with something this important, we're going to do everything we can to get them across that finish line! And I couldn't agree more about Rebekah! She's an absolute rock star and genuinely cares about the families we serve. Having someone like her keeping everything organized, communicating, and making the mortgage process easier is a huge part of what makes our team special. From all of us at the Andy Zemon Team at Novus Home Mortgage, congratulations to the entire Steppe family! We couldn't be happier for you guys. Thank you for trusting us with your home purchase, and remember, we're always here for you long after closing. Much love right back to the Steppes!
I recently used Novus Home Mortgage to purchase a condo. From my initial contact and through the process, Andy's team made me feel like a rock star. Rebekah and Emily kept everything moving forward and on track. They were always readily available and responsive to my questions. The whole team made it a fun and exciting process from initial zoom conference call to all my contacts with the team. Thank you Abby, Tricia, Rebekah, Emily, Andy
Response from the Andy Zemon Team
Now THIS is the kind of review that makes my day! Thank you so much for the kind words and, more importantly, for trusting us with your condo purchase! I’ve always believed that buying a home should be exciting, not stressful. There are enough moving parts in a real estate transaction without having to wonder what’s happening with your mortgage! Our job is to make the financing part easy, keep you informed, and hopefully have a little fun along the way. Condo financing can bring its own unique challenges, which makes having the right mortgage team in your corner even more important. I'm thrilled that Rebekah, Emily, Abby, and Tricia made you feel like a rock star throughout the process. They really are an incredible group of people, and I'm lucky to work alongside them every day. Thank you again for allowing us to be part of this exciting chapter. Whether you're buying a condo in Charlottesville, elsewhere in Central Virginia, or beyond, our goal is always the same: make the mortgage experience something you'll actually enjoy! Congratulations on your new home! And remember, we're always here when you need us!
Third loan with them. As always, very helpful throughout the process, always available, and put up with my very anxious personality. Highly recommend
Response from the Andy Zemon Team
Thank you so much for continuing to trust us with your home financing. Six transactions over 15 years means more to me than I can put into words. Earning someone’s business once is great—earning their trust again and again is what we’re really trying to build. Whether it’s a straightforward home purchase or a more complicated mortgage situation, our goal at the Andy Zemon Team at Novus Home Mortgage is to make the process smooth, predictable, and stress-free for our clients throughout Charlottesville, Central Virginia, and beyond. I’m especially glad Rebekah helped deliver another great closing. She’s an incredible part of our mortgage team and takes tremendous pride in getting our clients to the finish line on time and without surprises. Thank you again for the years of trust. We’re grateful to have been part of the journey!
My husband and I had a wonderful experience with Novus Mortgage! Andy, Michelle, and Rebekah were incredibly helpful, communicative, and easy to work with. They explained everything thoroughly, kept us updated every step of the way, and made the home-buying process so much easier. We’re so grateful for their help and highly recommend the Novus team!
Response from the Andy Zemon Team
Thank you so much for the kind words and for trusting our team with your home financing! Michelle, Rebekah, and I truly appreciate the opportunity to help you both through the home-buying process. Buying a home is a big deal, and our goal is always to make the mortgage process as clear, communicative, and stress-free as possible. We’re grateful you chose the Andy Zemon Team at Novus Home Mortgage and trusted us to be your mortgage lender here in Central Virginia. Congratulations again on your new home, and remember—we’re here for you long after closing. Mortgages from A to Z!
This is the sixth transaction the Zemon team has handled for me spanning the last 15 years. Everything goes smoothly every single time- no stress, no guesses, no delays. I cannot recommend the team more highly. Andy has guided me through complicated situations and has always come through. Special thanks to Rebekah W. for another wonder closing!
Response from the Andy Zemon Team
Thank you so much for continuing to trust us with your home financing. Six transactions over 15 years means more to me than I can put into words. Earning someone’s business once is great—earning their trust again and again is what we’re really trying to build. Whether it’s a straightforward home purchase or a more complicated mortgage situation, our goal at the Andy Zemon Team at Novus Home Mortgage is to make the process smooth, predictable, and stress-free for our clients throughout Charlottesville, Central Virginia, and beyond. I’m especially glad Rebekah helped deliver another great closing. She’s an incredible part of our mortgage team and takes tremendous pride in getting our clients to the finish line on time and without surprises. Thank you again for 15 years of trust. We’re grateful to have been part of the journey!
Outstanding experience from start to finish! Andy’s team was extremely professional, knowledgeable, and incredibly fast. They made the entire mortgage process smooth and stress-free, always keeping me informed and answering every question along the way. I highly recommend Andy Zemon’s team at Novus Mortgage to anyone looking for a mortgage company that truly delivers!
Response from the Andy Zemon Team
Thank you so much for the incredible review and for trusting the Andy Zemon Team at Novus Home Mortgage! We believe getting a mortgage shouldn’t feel complicated or stressful. Our job is to provide clear answers, fast communication, and a home financing strategy that keeps everything moving smoothly from pre-approval through closing. We’re proud to help homebuyers throughout Charlottesville, Central Virginia, and across Virginia navigate the mortgage process with confidence. Whether it’s purchasing a first home, moving up, buying an investment property, or refinancing, our team works hard to make sure our clients always know what’s happening and what comes next. Thank you again for the recommendation. We truly appreciate the opportunity to be your mortgage team!
Novus Home Mortgage is an incredible company to work with. They helped us tremendously throughout our loan process. Rebekah W. was amazing to work with, her communication was top notch, she was quick to respond to questions and helped us throughout the process. We highly recommend Novus Home Mortage, what an amazing team to work with from start to finish. They made purchasing a home seamless. Thank you for all you did and for helping us close on our home within 3 weeks. Your service is astounding.
Response from the Andy Zemon Team
Thank you for this incredible review! Rebekah sets the standard for communication on our team — clear answers, fast responses, and no wondering where your home loan stands. We're thrilled the mortgage process felt seamless from application to closing day, and congratulations on your new home! Every family's timeline is different, but keeping things moving is what we love to do. Wishing you many happy years in your home — and we're here anytime you or someone you know needs home financing guidance. — Andy Zemon Team, Novus Home Mortgage
I had a pleasure working with Andy Zemon’s team. Everyone who helped me to get the mortgage for our house was a professional. Michelle put together all my work experience, we did a deep dive with Andy, planning the strategy, Rebekah walked me through the final steps and provided with post closing assistance. I can’t say enough, thank you so much!, Andy deserves one more round of applause, because he made it happen, when others said I had to wait. Be blessed with prosperity and more happy clients!
Response from the Andy Zemon Team
What a wonderful review — thank you! That deep-dive planning session is our favorite part of the mortgage process. Every borrower's situation is different, and taking the time to build a real strategy around your work history, goals, and timing is exactly what mortgage planning means to us. So glad Rebekah's guidance carried you all the way through closing and beyond — that post-closing support never expires, so reach out anytime. Congratulations on your home, and thank you for the kind blessings right back! — Andy Zemon Team, Novus Home Mortgage, Crozet, VA
Andy, Rebekah and the entire team were great. Communication was outstanding and the whole process was seamless.
Response from the Andy Zemon Team
Thank you! Short and sweet, just like your closing process should be. Outstanding communication is the promise we make on every home loan — you should always know exactly where your mortgage stands and what comes next. Congratulations from Rebekah, Andy, and the whole team, and don't hesitate to reach out with any home financing questions down the road. — Andy Zemon Team, Novus Home Mortgage, Crozet, VA
I can never say enough great things about Andy and his team. This was the second time I have used his team for a home. Andy and his team assisted us with navigating a rather complicated loan structure, but as always he and his team performed flawlessly, kept us in the loop every step of the way and answered my 100's of questions. Andy, Michelle, Rebekah, Emily, Lauren and anyone I may have missed, Ben and I can never thank you enough.
Response from the Andy Zemon Team
Jeremy, thank you so much for this and for trusting us with your home financing a second time navigating a complicated loan structure takes a team that communicates well and stay patient through all the questions and I’m proud of how Michelle, Rebekah, Emily and Lauren showed up for you and Ben on this one this is exactly why we love doing what we do here in Virginia and all of the other states, helping families get into the right mortgage no matter how many moving pieces are involved we’re always here for you and Ben or anyone you know that needs help with the home loan in the future thank you again for your trust and the kind words. Andy Zemon
Andy and his team, especially Rebekah, were awesome. Literally got it done in 10 days, application to clear-to-close. They were on top of communication, friendly, easy to reach when needed and very professional. I would absolutely use them again and will recommend.
Response from the Andy Zemon Team
Edward, thank you so much. a 10-day close from application to close takes real coordination and i'm so glad that rebekah and the team kept things moving and made themselves easy to reach the entire way. We know timing matters especially when a closing date is on the line so it means a lot to hear it showed up for you. Congrats again on the new home and thanks for taking time to share this. we're here any time you or someone you know needs help with a mortgage in Virginia or any of the other 49 states we’re active in! Andy Zemon
Great team! It was a pleasure working with every single individual on the Andy Zemon Team, especially Rebekah Wade, who was very informative and kept the ball rolling till closing. Thanks again for all your help! I definitely recommend working with them if you are looking to buy or re-finance a home.
Response from the Andy Zemon Team
Thank you so much for the kind words! Rebekah is a rockstar at keeping the mortgage process moving from application to closing, and I'll make sure she sees this. Whether it's a home purchase or a refinance, our whole team at Novus Home Mortgage works to make the loan process smooth and stress-free. Congratulations on your closing — we're here whenever you, your family, or friends need mortgage guidance in Virginia or any of the 50 states we lend in. — Andy Zemon Team, Crozet, VA
Absolutely amazing team!!!! From start to finish- they made it simple. Rebekah was just on it- she really knows what she is doing- highly capable and kind and very good at her job. Tricia is a beautiful human being who was wonderful to work with. Andy has a wonderful team. Thank you all so much!
Response from the Andy Zemon Team
Wow — thank you for this! Rebekah and Tricia are the heart of what makes our mortgage process feel simple from pre-approval to closing day, and I can't wait to share this with them both. Making home financing clear and stress-free is exactly what the Andy Zemon Team at Novus Home Mortgage aims for with every family we serve. Congratulations, and thank you for trusting us — we're always here for you here in Crozet and nationwide. — Andy Zemon Team
Andy and his team are awesome. They look at your mortgage from a complete financial picture and give tools to look at different scenarios quickly. I highly recommend them and will be using them again on our next home purchase. Thank you Andy and Team Novus!
Response from the Andy Zemon Team
Thank you! You've described exactly what we believe mortgage lending should be — not just a rate quote, but mortgage planning that looks at your complete financial picture. Tools like our side-by-side loan scenario comparisons help every buyer see how their home financing fits their bigger goals, and it means a lot that it made a difference for you. We'd be honored to help with your next home purchase whenever the time comes — and we're here for anyone you send our way in the meantime. — Andy Zemon Team, Novus Home Mortgage
So grateful to work with Rebekah and Emily. Quick responses, very helpful and a pleasure to work with. Highly recomend working with both Emily and Rebekah. Thank you so much for making this a great experience!
Response from the Andy Zemon Team
Thank you for the wonderful review! Quick, clear communication is something Rebekah and Emily take real pride in — nobody should ever feel left wondering where their home loan stands. We're so glad they made your mortgage experience a great one from start to finish. Congratulations, and don't hesitate to reach out whenever you or someone you know has home financing questions. — Andy Zemon Team, Novus Home Mortgage, Crozet, VA
A big thank you to Andy, Rebekah, Lauren, and Emily for making our dream to own a house come true! You made the home buying process very easy! You answered all of our questions, and explained everything to us! Staff very kind and courteous! Highly recommend Novus! :)
Response from the Andy Zemon Team
Thank you!!! It was such a pleasure working for you. Congratulations!
Rebekah, Lauren & Emily were all quick responders and helped throughout the process making it as painless as they could. A big thanks to Rebekah and Lauren always fielding calls and emails while playing middle man assisting my mother getting her house while out on road as a trucker. Thanks guys
Response from the Andy Zemon Team
Thank you Danny! This team takes great pride in their work, and hearing this really means a lot to all of us!
Andy Zemon and his team were invaluable in the process of buying our home. I was referred to Andy by my financial planner and he was very thoughtful and accomodating with my work schedule in terms of scheduling meetings/calls. I truly do appreciate the time he took outside of normal business hours to meet with me. Both him, Rebekah Wade (excellent processor - she really nailed everything from start to finish once we started getting to the underwriting phase), Emily Morris, Tricia Kurent, and Lauren Ackard were also extremely helpful in getting our questions answered and getting us to closing.
Response from the Andy Zemon Team
Thank you Jejo for this review and kind words but mostly thank you for your trust! Congratulations on this fantastic achievement!
Andy Zemon Team at Novus Home Mortgage (Andy Z, Rebekah W, Tricia K, and Emily M) were great to work with! Andy was very knowledgeable on the Wintergreen area, educated me on things to keep in mind, and communicated regularly throughout the process. Rebekah (the processor) was easy to communicate with, responded quickly, also kept us informed, and was very friendly. She was a key factor to our closing going smoothly and on time, and she even facilitated us moving the closing up a week at our request since everything was going so smoothly and ahead of schedule. Thank you again to the Andy Zemon Team at Novus Home Mortgage!
Response from the Andy Zemon Team
France, thank you for the kind words and your trust in our process. Congratulations.
After a failed attempt with a previous lender, we were referred to Novus by realtor Sam Acord with Freedom Realty. We started the process again with the Andy Zemon Team @ Novus Home Mortgage. Wow! What a difference. We worked with the Senior Processor Rebekah Wade and it was a pleasurable experience she was very thorough in explaining the process and please know she is a huge asset to Novus Home Mortgage. We would definitely use their services again. Definitely recommend! ~Chris & Debbie Hopkins
Response from the Andy Zemon Team
Thank you so much for allowing us to get you across the finish line! Congratulations!
It was smooth and easy - highly recommend
Response from the Andy Zemon Team
Thank you!
Andy and his crew are always available. They are very knowledgeable. They make the process easy and smooth.
Response from the Andy Zemon Team
Larry, thank you, my friend! Always a pleasure working for you.
Wonderful team of people and they did everything to take care of me! I felt like they were truly working on my behalf and not that they were doing me a favor! So glad I used them for the purchase of our home!
Response from the Andy Zemon Team
Thank you Michele!
Rated 5 stars (no written review).
Response from the Andy Zemon Team
David, this means so much. Thank you!
We’ve worked with Andy’s team twice and it’s been such a smooth process. They’re great at keeping me informed and making the experience extremely easy! Highly recommend him and his team!
Response from the Andy Zemon Team
Jennifer, thank you and we are so appreciative of you and your support and trust!
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Thank you!
Can’t say enough thank you to Andy and the team! They are always responsive even after we got our VA loan approved! Originally we wanted to assume a loan but not many loan officers can give me a positive answer or they just tell me no. Andy was immediately telling us yes and the whole process went smoothly and worry free! Eventually we decided to back off and have a new VA Loan. I was surprised that Andy not only responsive but also gave us few options right next day! We never felt so safe about purchasing a home. Andy, Rebekah and the whole team have been making this process so smoothly and they answered all my questions and can’t say enough how knowledgeable they are! We will definitely come back without second thought if we buy another home!
Response from the Andy Zemon Team
Thank you so much for your incredibly kind words! We are absolutely thrilled to hear that our team made your VA loan process smooth and worry-free, especially after exploring different options. It's truly rewarding to know you felt safe and well-informed throughout your home-buying journey. We appreciate you trusting us and look forward to assisting you again in the future!
Andy was absolutely amazing throughout the entire process and the team! If you need someone to take care of you, hes got you!
Response from the Andy Zemon Team
Thank you so much for the kind words. Congratulations!
Andy and the NOVUS team are true professionals. They’ve got a great communication system and support you all the way through the process.
Response from the Andy Zemon Team
Thank you for the review but mostly for the trust!!!
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Thank you!
I had a great experience with Andy Zemon of Novus Home Mortgage. Andy, Tricia, and team were a pleasure to work with. In my engagement with Andy, I shared with him my top three priorities for a mortgage package and he pulled out all the stops to exactly hit my top three priorities, in order of priority. He is amazingly creative and seriously knowledgeable about complex finance. I truly appreciate the time and effort that Andy and team spent creating solutions that fit my needs.
Response from the Andy Zemon Team
Thank you John! This was very kind and I'm so glad we delivered what you asked for and what you deserve!
The only time we have ever received this level of service was at the Four Seasons. Andy along with his team Emily, Lauren and Rebekah were exceptional from their knowledge in the space to their ability to execute on tasks and answer questions in a timely manner. Rebekah’s attention to detail is off the charts and she was able to take a complicated process seamless. Andy is an exceptional human being who is highly focused on the finding the path and right solution for what is in his client’s best interest. As a result of our experience we will be a client for life.
Response from the Andy Zemon Team
WOW! Thank you for taking the time to recognize the team here, they are so committed to our clients and it means the world to us that this comes through in the experience! Congratulations!
Wonderful people to work with. Andy and his entire team were readily available to explain details and answer any and all our questions and take care of all our concerns. They did an excellent job with our home buying process. We would most definitely recommend Andy and his team to everyone!
Response from the Andy Zemon Team
Cindy thank you for the review and congratulations!
Great, personalized service!!
Response from the Andy Zemon Team
Thank you Jill!
This team is absolutely fantastic! Andy is so knowledgable and creative. He was able to think outside the box and help us achieve our goal. His guidance was invaluable! We would highly recommend Andy and we will continue to use him in the future.
Response from the Andy Zemon Team
Karen, thank you so much for the kind words and the review. Mostly thank you for trusting us with such an important process for your family. Wishing you many happy years in your beautiful new home!
Andy Zemon is THE person you want to work with if you are in search of a lender. I’ve worked with him when purchasing other properties, and he is always the consummate professional. This time, I didn’t end up using his services because HE encouraged me to go with the in-house lender who offered cash towards closing. Andy’s customer service went above and beyond what anyone could ask for. He supported me and helped me negotiate the rate down with the in-house lender and he told me “it’s my job to help you make great decisions, not do every mortgage…I’m in your corner and here to help you make the best call for you.” Andy pushed for what was in my best interests, not his. Through this, Andy looked out for me, helped me get the best deal, and also made me a better person. CALL ANDY ZEMON!
Response from the Andy Zemon Team
Amazing thank you for your trust!
Andy and team were great to work with. Made everything super easy, clear and fast. We were on a tight time frame and I felt covered every step of the way.
Response from the Andy Zemon Team
Thank you Jessica!
The best team, very efficient and friendly. This was my 2nd time using Andy’s team & it was smooth and stress free as always!
Response from the Andy Zemon Team
Thank you so much and Congratulations!!!
I’ve financed and refinanced multiple times with Andy Zemon and his team. Top notch customer service every time!
Response from the Andy Zemon Team
Thank you Anthony!
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Thank you Dylan!
Andy and his team were a great communicators and a huge help to us in purchasing our new home and we gladly work with them in the future.
Response from the Andy Zemon Team
Cory, Congratulations and thank you for the kind review! We loved working for you and your family.
Andy is wonderful to work with! He is extremely knowledgeable, professional, and friendly. He is patient and thoroughly explains anything you have questions about. He shows great integrity in all he does and gave us great advice along the way. We knew he had our back through the entire process. You won’t find a better person to work with when purchasing a home. Do not hesitate to contact him if you are going to buy a home. He is the absolute best there is!
Response from the Andy Zemon Team
Thank you Edward! It was a pleasure to work for you and CONGRATULATIONS!!!
Andy and his team were on top of everything and were great communicators during the whole process. All team members were very helpful and very responsive.
Response from the Andy Zemon Team
Donna, thank you so much for the kind words. We are so happy for you all!
Team was thorough and helpful through the whole process. Great communication and prompt follow up. Well done!
Response from the Andy Zemon Team
James, It's been so great to work for you over the years, thank you for all the kind words!
Andy and his team did an amazing job listening and working with me to get the property I wanted in a quick and timely fashion. All around an amazing experience working with everyone from start to finish. Will definitely work with them again in the future.
Response from the Andy Zemon Team
Jesse, thank you!
Andy and his team were amazing to work with. They went above and beyond to make sure that we were informed throughout the process.
Response from the Andy Zemon Team
Jimmy, it was fantastic to be a part of this with you and for you! Congratulations and thank you for the kind words.
Andy, Lauren, and Rebekah, and the rest of the team were great to work with. Great communication with prompt and detailed responses breaking down and helping me understand the complex process while buying my first home. Would recommend.
Response from the Andy Zemon Team
Dillon, thank you for recognizing the team here, I think we have the best squad in the biz and I'm glad they showed you their best! We appreciate the kind words and wish you all the very best. We'll always be here for you so stay in touch!
Recommended!!! They were very responsive and easy to communicate with! Answered any questions I had!
Response from the Andy Zemon Team
Thank you Kasey!!! We loved working for you. Congratulations!
Andy and his team are excellent. This is my 5th home purchase so I feel like I can say that I have had some experience working with loan companies. Andy makes sure you understand the process by guiding you with video chat and making sure his team is available to assist with any day to day questions. I recommend them to anyone looking for an easy home buying experience.
Response from the Andy Zemon Team
Thank you for the kind words and your trust in this process Josh!
Andy,Lauren,Rebekah and Mark are great to work with! Great communication. Take the time to explain things. Readily available. Have worked with them on three occasions and have had a great experience every time. Highly recommended!
Response from the Andy Zemon Team
Corey, thank you! I so appreciate you recognizing the hard working team here.
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Stacey, Congratulations and thank you!
Andy and his team were absolutely amazing with all of the process that goes into purchasing your first home. The girls in the office are so helpful with letting you know where to get all the paperwork and things that they needed to speed up the process. If you're in the market of purchasing your first-time home, I definitely suggest Andy zemon with Novus home mortgage.
Response from the Andy Zemon Team
Thank you so much Cathy!
We've worked with Andy and his team on two properties now and they are amazing!
Response from the Andy Zemon Team
I so appreciate your kind words and review. It was a pleasure working for your EVERY time.
Andy and his team made this the best and easiest mortgage experience I have ever had: a tough job as I hate the process. I enjoyed working with them and would highly recommend them!
Response from the Andy Zemon Team
Thank you so much, Robert. I remember you sitting in my office telling me that this was going to be a tough show because of how much this process and it’s inefficiencies have continually annoyed you. I want you to know I really appreciated that candidate feedback and I also took it as a personal challenge to see if we could change your opinion. I’m so grateful you gave us the opportunity and that we were able to deliver for you. Congratulations on such a wonderful home. I wish you all the best and will be here for you if you ever need anything.
Best experience, they made the process smooth and very responsive. Thanks for the professional treatment.
Response from the Andy Zemon Team
Thank you!
Andy and his whole team, especially Rebekah and Emily, were instrumental in helping secure our VA loan for our amazing house. We would highly recommend them for their transparency and willingness to make everything as easy as possible. Start to finish, we never had to wait on them for anything because of their streamlined process.
Response from the Andy Zemon Team
I appreciate the review and kind words. Congratulations!
Andy and his team were off the charts great to work with! They are very knowledgeable and walked us through every step of the process. I highly recommend Andy Zemon, his team, and Novus overall!
Response from the Andy Zemon Team
Thank you Michael for the thoughtful review! Congratulations!
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Thank you! We appreciate the review and the trust you placed in the team.
I recently had the pleasure of working with Andy and his incredible team. This is our third time using Andy and it was another great experience from start to finish. Each member of the team is exceptionally knowledgeable and addressed all our questions with patience and clarity, ensuring we understood every step of the process. They were always prompt in their responses and proactive in keeping us updated. Andy and his team made the entire process enjoyable. They took the time to get to know us personally, making us feel like valued clients. Their genuine care and commitment to achieving the best outcomes for us were evident in every interaction. I highly recommend Andy and his team at Novus. There is absolutely no one better. Thank you for such an amazing experience!
Response from the Andy Zemon Team
Hi, Elizabeth. We are grateful for the positive feedback and are glad we could provide you with a great experience! We hope to work with you again in the future.
Andy and his team made the home buying process a breeze! Excellent communication and expertise!!
Response from the Andy Zemon Team
Thank you so much for your review, Zach. We are so happy you had a great experience with us and want to congratulate you on your closing. Cheers, Andy Zemon Team at Novus Home Mortgage
Andy and the team at Novus Home Mortgage were absolutely fantastic! From start to finish, Andy went above and beyond to make the mortgage process smooth and stress-free. He was incredibly knowledgeable, responsive, and always willing to answer all of our questions, no matter how small. The level of professionalism and attention to detail was truly impressive. Andy kept us informed every step of the way and worked tirelessly to ensure we got the best possible terms. It's clear he genuinely cares about his clients and their needs. If you're looking for a reliable, trustworthy, and hardworking mortgage team, I can’t recommend Andy and Novus Home Mortgage enough. They made what can often be a stressful experience feel seamless and manageable. Thank you for your exceptional service!
Response from the Andy Zemon Team
Thank you Jason! I’m so happy to hear about your positive experience with my team. It was such a pleasure working for you. Congratulations!
Andy was incredible to work with, always responsive and transparent.
Response from the Andy Zemon Team
Hi, Serdar. Thank you so much for leaving us a great review! Congrats on your closing. We appreciate your business and hope to work together again.
Andy and his team took over when I had issues with another lender. It was much simpler and faster to use Novus and Andy! I highly recommend them for your loan!!!
Response from the Andy Zemon Team
Thank you very much for the kind review!
Andy and his team at Novus Home Mortgage made securing our VA loan a seamless experience. They were friendly, responsive, and kept us informed throughout the entire process. The team was incredibly communicative and professional, ensuring everything went smoothly. Most importantly, they successfully secured our loan, making our transition stress-free. Highly recommend them to any military family!
Response from the Andy Zemon Team
Hi, Sean. Thanks for taking the time to share your positive experience. We truly appreciate it! Congrats on your closing.
Andy and his team are first class all the way. Their communication, industry knowledge and the fact that they truly have their customer's best interest in mind, makes working with them a no brainer. If you're looking for a seamless process in getting your home's mortgage, look no further than the Andy Zemon team with Novus Home Mortgage.
Response from the Andy Zemon Team
Thank you so much!
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Hi, Josh. Thank you so much for rating your experience with us so highly! Congrats on your closing.
Andy and his team were the best from start to finish. They made our dreams come true. I can’t thank them enough for what they did. If you want to buy a home, they are the best.
Response from the Andy Zemon Team
Hi, Rebecca. Thanks for taking the time to share your positive experience. We truly appreciate it! Congrats on your closing.
Andy was Great, he was always on top of things, timely and reliable. He was very professional and proactive. We would highly recommend him for anyone. Thank you Andy. Wayne
Response from the Andy Zemon Team
Hi, Wayne. Your feedback is highly appreciated. Thank you for the review! Congratulations on your closing. We wish you all the best!
Outstanding customer support that was always there when I had a question. I highly recommend Andy and his team.
Response from the Andy Zemon Team
Hi, Mark. Your feedback is highly appreciated. Thank you for the review! Congratulations on your closing. We wish you all the best!
Good experience! Thank you for assisting us with the purchase of our new home !
Response from the Andy Zemon Team
Hi, Denean. We are grateful for the positive feedback and are glad we could provide you with a great experience! We hope to work with you again in the future.
I had an excellent experience working with Andy and his team during my home-buying process. They were incredibly communicative and transparent from start to finish. They provided clear guidance on the timing and sequence of events, kept us aware of key action items, and explained our options in a way that allowed us to make informed decisions with confidence. Their system of tools and data products made form-filling quick and easy. Andy’s team also coordinated directly with our realtor, ensuring that everyone stayed aligned on strategies, priorities, and deadlines. This proactive approach kept our process on track, and every milestone was achieved on schedule. I would highly recommend Andy and his team to anyone in need of a mortgage lender. Their expertise, clear communication, and seamless coordination made what could have been a stressful process feel smooth and manageable. We felt confident every step of the way thanks to their support.
Response from the Andy Zemon Team
Hi, Jonathan. Your feedback is highly appreciated. It was a true pleasure to work for you and my team and I are grateful for the trust you placed in us. Congratulations!!!
Our one and only mortgage company!! We love the guidance we receive from beginning to end and constant monitoring and recommendations. Andy and his team are great and sincerely care, always making sure the clients are getting the best deals. Thank you team Novus!!
Response from the Andy Zemon Team
Wow Wendy. Thank you so much. Congrats on your closing. My team and I so appreciate you and your trust.
My partner and I were first time home buyers and Andy and his team were fabulous! I could have never expected so much help and Andy did such a great job of running (and re-running) the numbers and then explaining it all to us. I never felt rushed and always felt supported. No matter what question I had, Andy and his team answered it in great detail and promptly. I would recommend them to anyone, but especially first time home buyers! As a bonus, they sent us candy and a house warming gift which was unexpected but greatly appreciated!
Response from the Andy Zemon Team
Thank you Hannah! Congratulations and I’m so glad you enjoyed the little gifts!
Very professional people who go above and beyond to ensure a smooth Finance, and communicate with you every step of the way. I highly recommend them
Response from the Andy Zemon Team
Hi, M. We are grateful for the positive feedback and are glad we could provide you with a great experience! We hope to work with you again in the future.
A wonderful experience and constant communication along the way. Andy and team are terrific to work with!
Response from the Andy Zemon Team
Thank you so much for your review, Holly. We are so happy you had a great experience with us and want to congratulate you on your closing. Cheers, Andy Zemon Team at Novus Home Mortgage
We had a great experience using Andy Zemon and his team for financing of our new home. Communication was impeccable and their app made it easy to update documents. I loved the checklist of what my husband and I needed to do on our end within the app.
Response from the Andy Zemon Team
Hi, Jennifer. Thanks for taking the time to share your positive experience. We truly appreciate it and you! Congrats on your closing.
Andy and his team were great!! Rebekah was remarkably efficient, professional and really made the transaction smooth for us. We couldn't be happier with the level of service we received. We have purchased many homes and this was, by far, the best loan experience we had. We're thrilled with our new vacation home and highly recommend Andy and Novus.
Response from the Andy Zemon Team
Thank you Michael! It means the world that you took the time to acknowledge the team and specifically Rebekah. She prides herself on her communication and efficiency and I’m so glad you appreciated it! It was such a pleasure working for you! Cheers to some amazing times you’ll have in that vacation home!
Andy and his team are incredibly professional and took care of our family. They do an amazing job and set us up with our home loan quickly and efficiently. Any issues we had we handled in a timely manner and everyone was pleasant to work with. I would definitely recommend them to friends and family.
Response from the Andy Zemon Team
Hi, Travis. Thank you so much for leaving us a great review! Congrats on your closing. We appreciate your business and hope to work together again.
I recently did a Refi with Novus. The Novus team provides latest technology video market updates as well as specific market updates to your home. The team was very responsive to emails and phones calls. During the last stages of the process the team would reach out via phone to explain an incoming email or a document in the portal. This created a smooth speedy process and avoided delays. As I was handed off to different team members of each stage, a proper introductory hand off was given. The team was a pleasure to work with! Very professional!
Response from the Andy Zemon Team
Hi, Marcus. Your feedback is highly appreciated. Thank you for the review! Congratulations on your closing. We wish you all the best!
Andy and his team were wonderful to work with and made themselves available when urgent matters arose, enabling us to meet our goals.
Response from the Andy Zemon Team
Hi, Kerrie. We are grateful for the positive feedback and are glad we could provide you with a great experience! We hope to work with you again in the future.
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Hi, Jay. Thank you so much for rating your experience with us so highly! Congrats on your closing.
Andy and his team were great to work with , I can’t thank them enough !
Response from the Andy Zemon Team
Thank you so much for your review, Michelle. We are so happy you had a great experience with us and want to congratulate you on your closing. Cheers, Andy Zemon Team at Novus Home Mortgage
Andy and his team are the best. Awesome service!
Response from the Andy Zemon Team
Hi, Brian. Thanks for taking the time to share your positive experience. We truly appreciate it! Congrats on your closing.
To say that Andy and his team were excellent is an understatement. We were moving from out of state and the difference in understanding Virginia housing markets and mortgages was dramatic. Andy was always able to address our questions and concerns with good solid communication. He walked us through financial options with enthusiasm and offered helpful insights and explanations of the different mortgage approaches. Rebekah was such a professional and made the process straightforward and always gave us clear direction and feedback. We would absolutely recommend Andy and Rebekah, If you are moving from out of state. They will provide confidence and reliability that is second to none.
Response from the Andy Zemon Team
Hi, U. Your feedback is highly appreciated. We are thrilled to learn that you had a positive experience with us! We hope to work together again in the future.
Andy and his team at Novus were amazing to work with. They stayed on top of things and were always available to help and answer questions. I highly recommend them if you are looking to purchase a home. You will not regret it!!!
Response from the Andy Zemon Team
Thank you Brooke!
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Hi, Adam. Thank you so much for the review! Congratulations on your closing.
We’ve worked with Andy multiple times and has always been a pleasure. Very professional and knowledgeable.
Response from the Andy Zemon Team
Thank you so much for your review, B. We are so happy you had a great experience with us and want to congratulate you on your closing. Cheers, Andy Zemon Team at Novus Home Mortgage
Andy and his team were great to work with. They were able to provide many suggestions for a complicated mortgage and were always available to answer questions. I highly recommend them.
Response from the Andy Zemon Team
Hi, Kirk. Thanks for taking the time to share your positive experience. We truly appreciate it! Congrats on your closing.
Highly recommend! I have bought and sold a number of homes and this was by far the easiest experience. Great communication. The team worked through issues without complaint or judgement, and helped me close on my house in a shorter than expected timeframe.
Response from the Andy Zemon Team
Danny, thank you! It was such a pleasure to work for you and help you along this journey! Congratulations!!!
Andy and his staff we absolutely the "BEST". Very responsive and extremely creative. KUDO'S to everyone at NOVUS Home Mortgage
Response from the Andy Zemon Team
Hi, Tucker. Thank you so much for leaving us a great review! Congrats on your closing. We appreciate your business and hope to work together again.
Andy and his team are amazing professionals. They truly went above and beyond to help us make it to our dream home. Can’t recommend enough!
Response from the Andy Zemon Team
Hi, Matt. Your feedback is highly appreciated. Thank you for the review! Congratulations on your closing. We wish you all the best!
Andy and his team are very knowledgeable.
Response from the Andy Zemon Team
Thank you Heather!
10/10 I can’t speak highly enough of Andy and his amazing team at Novus. This was our second home purchase with Andy and they delivered at every step of the way. Rebekah Wade their loan processor in particular was exceptional. Her ability to explain the nuances of what we needed to accomplish in a clear and task oriented fashion was extremely helpful in managing the process. Their collective expertise was huge asset when navigating a cross country move - we couldn’t be happier or more grateful. Highly recommend!
Response from the Andy Zemon Team
Thank you so much for your review, Daniel. We are so happy you had a great experience with us and want to congratulate you on your closing. Cheers, Andy Zemon Team at Novus Home Mortgage
Andy and his team made our mortgage process as easy as it gets!
Response from the Andy Zemon Team
Hi, Ali. Thanks for taking the time to share your positive experience. We truly appreciate it! Congrats on your closing.
Andy and his team are amazing. They were quick to get me approved for my home loan and were always quick to answer any of my questions.
Response from the Andy Zemon Team
Hi, S. Thank you so much for the review! Congratulations on your closing.
Andy and his team are fantastic!
Response from the Andy Zemon Team
Hi, Ryan. Thank you so much for leaving us a great review! Congrats on your closing. We appreciate your business and hope to work together again.
We just worked with Andy and his stellar team to purchase a house in MD. We had some unusual complications on the real estate side and he gave us great advice and perspective and saved us money. We got personalized service at every step of the process which made everything smooth. We greatly look forward to working with Andy and his team in the future.
Response from the Andy Zemon Team
Hi, Jessica. Your feedback is highly appreciated. Thank you for the review! Congratulations on your closing. We wish you all the best!
Andy Zemon and his team at Novus Home Mortgage were better than wonderful. I thought the days of personal attention were gone until Andy was recommended by a family friend. Communication was always at a high standard. Any questions were addressed immediately. Rest assured my daughter and I are comfortable recommending Andy and his team to all of our family and friends in the future. Charles F.
Response from the Andy Zemon Team
Hi, Rick. We are grateful for the positive feedback and are glad we could provide you with a great experience! We hope to work with you again in the future.
Andy and his entire team has been fantastic through the whole process. He was extremely helpful and talked with us weekly. I highly recommend him!
Response from the Andy Zemon Team
Thank you so much for your review, Anthony. We are so happy you had a great experience with us and want to congratulate you on your closing. Cheers, Andy Zemon Team at Novus Home Mortgage
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Hi, David. We are delighted that you had a great experience with us. We hope to work together again in the future.
My experience with this amazing team was extraordinary. My closing has had some bumps, completely separate from the Zemon team. They all worked tirelessly for days to work out issues with the seller. I would give ten stars if I could. I want to give a special shout out to Rebekah, you are a wonderful woman and I appreciate your hard work for me. If you want a team that truly has your best interests at heart, choose Novus!!!!
Response from the Andy Zemon Team
Thank you Susan! We appreciate you and your trust. Thank you for taking the time to recognize Rebekah as well. She’s an incredible and caring woman and we are so fortunate to have her on the team. Glad you saw it too! ;)
Andy and his team were awesome. Andy is gifted with the art of financial math- he gave is very interesting and out of the box advice which will save us money. They were always very responsive and really fought for us when a reason to do that arose in our loan process. Really, couldn't be happier.
Response from the Andy Zemon Team
Hi, Saurabh. Thank you so much for the thoughtful review! It was such a pleasure working for you. My team and I really enjoyed getting to know you all and look forward to staying in touch!
Andy and his team did a great job for me and my wife. He understood what we were trying to do, quickly cut through the red tape, and got us pre approved for a loan, enabling us to compete in a sellers market. I recommend him to anyone looking to buy a home today.
Response from the Andy Zemon Team
Hi, James. Thank you so much for leaving us a great review! Congrats on your closing. We appreciate your business and hope to work together again.
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Hi, Conrad. We appreciate the rating, and are so happy we could provide you with a positive experience! We hope to work together again.
Andy and his team are amazing to work with! They are extremely responsive and helpful, and they were always available to walk me through every step as a first-time buyer. I would 100% recommend them!
Response from the Andy Zemon Team
Hi, Claire. Your feedback is highly appreciated. Thank you for the review! Congratulations on your closing. We wish you all the best!
To say that I was extremely impressed with Andy Zemon and his team would be a massive understatement. Andy was referred to us by our Financial Planner, whose job is to help us watch out for our money. Andy did not disappoint. Andy creates an environment of collaboration, where your goals are considered, and an action plan is developed to achieve those goals. Following every discussion, a summary was emailed keeping everyone on the same page. His support team, including Rebekah Wade and Lauren Ackard, delivered concierge-level service. They communicated with everyone, including my buyer's agent and my insurance agent. And Andy was never too far removed from this process. They have obviously invested significantly in their infrastructure, as I was regularly updated on the closing process, and what action items needed completion. Lastly, in volatile times like this, Andy secured us an extremely competitive interest rate, with reasonable closing costs. Thank you Andy, Rebekah, and Lauren for making us feel secure during the process, and confident in our choice selecting the Andy Zemon Team.
Response from the Andy Zemon Team
Thank you so much for your review, Eric. We are so happy you had a great experience with us and want to congratulate you on your closing. Cheers, Andy Zemon Team at Novus Home Mortgage
Andy Zemon and his team were wonderful to work with and genuinely helped us evaluate whether refinancing our home was the right financial decision for our family. What stood out most was that they truly look out for your best interests—they are focused on what makes the most financial sense for you, not simply on getting your business. The team was extremely organized, responsive, and supportive throughout the entire process. Communication was seamless, and the tools and technology they use made everything clear and easy from the client’s perspective. We felt well informed every step of the way. I highly recommend Andy and his team to anyone seeking honest, client-focused guidance.
Response from the Andy Zemon Team
Hi, Myrian. We are grateful for the positive feedback and are glad we could provide you with a great experience! We hope to work with you again in the future.
Purchased two houses and refinance one with Andy and his team, very easy and well explained steps. Love working with them!!
Response from the Andy Zemon Team
Hi, Ruslan. Thank you so much for the review! Congratulations on your closing.
Andy’s team made the process so easy and completely seamless! They assisted with obtaining documents and contacting our professionals directly on our behalf to lighten the load for us. We had consistent and regular contact with our loan officer. Rebekah provided detailed instructions each time we needed to provide documents or information and explained the reasoning behind everything to make it easier for us to figure out exactly what to provide. We are so incredibly happy that we were able to work with Andy and his team. We would recommend them to anyone and will certainly be seeking out their help with future loans!
Response from the Andy Zemon Team
Hi, Gretchen. Thanks for taking the time to share your positive experience. We truly appreciate it! Congrats on your closing.
Andy and his team are phenomenal. Very grateful for all their help. Couldn’t have asked for an easier home buying experience. Thank you all so much
Response from the Andy Zemon Team
Hi, Sabrina. Your feedback is highly appreciated. We are thrilled to learn that you had a positive experience with us! We hope to work together again in the future.
Andy and his team have helped me in the mortgage process more times that I can remember. Each time they have provided personalized service that has helped me to achieve my goals, whether that be a refinance or purchasing a new home. I cannot say enough good things about them.
Response from the Andy Zemon Team
Hi, Amber. We appreciate the rating, and are so happy we could provide you with a positive experience! We hope to work together again.
It was such a wonderful, memorable and fun experience having Andy & the entire team support me during my home buying journey! Everyone collaborated seamlessly, with internal staff and external. Excellent communication and following up on any questions or concerns. My questions and concerns were always addressed and solved in a timely manner with empathy. As a first time homebuyer, I highly recommend Andy, Lauren, Rebekah, Emily & the entire team at Novus for your home mortgage needs!
Response from the Andy Zemon Team
Hi, Isaac. Thank you so much for leaving us a great review! Congrats on your closing. We appreciate your business and hope to work together again.
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Hi, Diane. We are happy to hear you had such a great experience. Congrats on your closing.
I highly recommend the Andy Zemon Team at NOVUS Home Mortgage for your mortgage needs. This is my second time working with them on a loan and I can attest to their professionalism, expertise, and dedication to helping clients secure the best mortgage options tailored to their individual circumstances. Andy, Lauren, and Rebekah went above and beyond to guide me through every step of the process with clear communication and transparency, making the entire experience smooth and stress-free. They are definitely THE BEST!
Response from the Andy Zemon Team
Hi, Amanda. Your feedback is highly appreciated. Thank you for the review! Congratulations on your closing. We wish you all the best!
Andy and his team were phenomenal! Thank you for all of your help!
Response from the Andy Zemon Team
Hi, Sara. We are grateful for the positive feedback and are glad we could provide you with a great experience! We hope to work with you again in the future.
Andy and his team were the perfect fit for us when buying our house! Not only were they knowledgeable and prompt, but they also really made us as much a part of the process as we wanted to be. Their diligence and rapidity got us across the finish line and made a very stressful time much, much smoother! Thanks again, Andy & co.!
Response from the Andy Zemon Team
Thank you so much for your review, John. We are so happy you had a great experience with us and want to congratulate you on your closing. Cheers, Andy Zemon Team at Novus Home Mortgage
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Hi, Archie. Thank you so much for the review! Congratulations on your closing.
I always knew what to expect and Andy had some helpful videos as well. He and his staff were friendly, helpful, professional, and answered any questions I had. I highly recommend the Andy Zemon Team at Novus Home Mortgage.
Response from the Andy Zemon Team
Hi, Kathleen. We are delighted that you had a great experience with us. We hope to work together again in the future.
When you work with a lender, you expect them to be competent, and hopefully even excellent in their field. But what you don’t expect is the incredible level of service, attention, detail, and honestly just all around great guy that you get with Andy. Very glad to know him and highly recommend.
Response from the Andy Zemon Team
Hi, Monica. Thanks for taking the time to share your positive experience. We truly appreciate it! Congrats on your closing.
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Thank you!!
Andy and his team did an excellent job during my home buying process, being my first time I had a lot of questions and they were there to answer them all. They took most of the nervousness and worry out of the process and made it look easy. I just wanted to say, Thank You the Andy and the team.
Response from the Andy Zemon Team
Hi, John. Your feedback is highly appreciated. We are thrilled to learn that you had a positive experience with us! We hope to work together again in the future.
Excellent service time and time again! Thank you Andy, Rebekah and Lauren.
Response from the Andy Zemon Team
Hi, Becky. Thank you so much for leaving us a great review! Congrats on your closing. We appreciate your business and hope to work together again.
Always great working with Andy and his team!
Response from the Andy Zemon Team
Thank you John! Wishing you all the very best.
Andy Zemon and his team was super throughout the home buying process, and was incredibly responsive to all our inquiries and requests. As first time home buyer Andy and his team was a great resource and educated us on all steps in the process. The customer service was outstanding - thank you all so much !!!
Response from the Andy Zemon Team
Thanks Paul! People like you are the reason we love our jobs. So happy for you. Thank you for trusting us!
5 star service every time! I sell real estate and have worked with Andy for nearly 20 years. However, it is not just as a real estate professional that I praise his team. I have also personally bought several houses with Andy over the years. One of my first experiences was nearly 20 years ago when I bought a home with a no-doc loan and closed in two weeks. Those are a thing of the past. No worries though because my latest purchase that just closed was so smooth too. Andy is great at reviewing your life situation, finances, and goals to recommend the best possible loan product. Once identified the journey launches with timely communication throughout the entire process. You are never left wondering what the next step is. Automation to simplify the process of securely uploading and e-signing docs was also a huge time saver. Thank you all; your team does not disappoint. Whether purchasing a primary residence, second home, investment property or even something that seems to be riddled with challenges, I am certain that Andy can guide you to a solution that WILL get you to the closing table. Many Thanks!
Response from the Andy Zemon Team
Hi, Marlo. We are grateful for the positive feedback and are glad we could provide you with a great experience! We hope to work with you again in the future.
Andy has been a great resource! He’s generous with his time explaining options, and followed up with a written summary of what we discussed. I’m happy to recommend him if you need mortgage services or as just trying to understand your options.
Response from the Andy Zemon Team
Thank you so much for your review, Patrick. We are so happy you had a great experience with us and want to congratulate you on your closing. Cheers, Andy Zemon Team at Novus Home Mortgage
Andy and his team were great to work with. They made all the paperwork of getting a home loan simple. When we had questions he and his team had answers and took the time to correspond with us down to the smallest details. Even after our closing we had a few more questions and his team was available and ready with answers to help us navigate the problem. I also appreciated the multifaceted communication. If there was something we needed to do on our end we got a text, email, and or phone call. There was no missing a message and delaying our approval they made sure we got the note so that we could get them the documentation to get us to closing on our house ASAP.
Response from the Andy Zemon Team
Hi, Ashlie. Thanks for taking the time to share your positive experience. We truly appreciate it! Congrats on your closing.
5-start all the way. I would recommend Andy Zemon and his team to anyone. Great communication throughout the entire process and very knowledgeable
Response from the Andy Zemon Team
Hi, Connor. Your feedback is highly appreciated. We are thrilled to learn that you had a positive experience with us! We hope to work together again in the future.
Andy and his team are great. Highly recommend.
Response from the Andy Zemon Team
Hi, Jeff. Your feedback is highly appreciated. Thank you for the review! Congratulations on your closing. We wish you all the best!
Andy Zemon’s team went above and beyond to help me to secure my loan. One of the few companies these days that I would highly recommend!
Response from the Andy Zemon Team
Thank you for the review! Congratulations on your closing. We wish you all the best!
I have already recommended Andy, Rebekah and team to a few friends. This was by far the best home loan experience we have had. They knew way more about real estate / loans than any team I have worked with prior and took the time to make sure we were positioned the best as possible. Thank you for getting us into a dream property.
Response from the Andy Zemon Team
Thank you so much for your review, Becka. We are so happy you had a great experience with us and want to congratulate you on your closing. Cheers, Andy Zemon Team at Novus Home Mortgage
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Hi, Jamal. We are happy to hear you had such a great experience. Congrats on your closing.
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Thank you and congratulations Rob!
We had an absolutely terrific experience working with Andy and his team. Andy is helpful, kind, knowledgeable, and truly cares about his clients. They're willing to work within your means to comfortably get you into your home. We look forward to working with them with our current mortgage and with future home purchases. Would 100% recommend.
Response from the Andy Zemon Team
Thank you Richard, it was such an honor to be a part of this with you! My team and I work hard to treat our clients in a way that makes them feel as important and valued as they are and we are so appreciative for the opportunity and also the kind words. Congratulations on this HUGE achievement and we look forward to continuing our relationship with you.
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Hi, Cathy. We are delighted that you had a great experience with us. We hope to work together again in the future.
Andy and his team were so easy and nice to work with. They made the process painless!!
Response from the Andy Zemon Team
Hi, Melissa. Thank you so much for leaving us a great review! Congrats on your closing. We appreciate your business and hope to work together again.
Great to work with. Provided personal and friendly professional service.
Response from the Andy Zemon Team
Hi, Mike. Congratulations on your home and your move. Thank you for trusting my team and I we look forward to staying in contact with you!
Andy and his team were excellent to work with during my refinance process. They were always very accessible, and knowledgeable whenever I had a question throughout the process. I Highly recommend Andy and his whole team for any and all of your mortgage, refinance needs! Thank you Andy and team for making this process as smooth as it was.
Response from the Andy Zemon Team
Hi, Jeff. We are grateful for the positive feedback and are glad we could provide you with a great experience! We hope to work with you again in the future.
Andy and his team are absolutely the best. They kept us informed throughout the process and kept things as easy as possible for us. Highly recommend!
Response from the Andy Zemon Team
Hi, Annie. Thanks for taking the time to share your positive experience. We truly appreciate it! Congrats on your closing.
Thanks so much for getting us across the finish line in record time. You also kept me sane throughout the process. Definitely an all star teammate
Response from the Andy Zemon Team
Thank you Anthony. We are so happy for you and your family!
Let me just say that Andy is my hero. He is awesome to work with. He went above and beyond to get me approved. He’s not a guy to just get info and a paycheck, this guy will get to know you like a friend. I praised GOD everyday for putting this guy in my path. If you need a lender for mortgage this is the guy you want. Also his staff is very helpful too. Thank you again Andy and staff for your help in getting my family and I our forever home.
Response from the Andy Zemon Team
Josh, thank you so much for the kind words! It was such a pleasure to get to know you. My team and I are grateful that you chose us to assist you!
If I could give a 10/5 I would. Simply the best. Couldn’t have done it without you!! <3
Response from the Andy Zemon Team
Hi, Ami. Thank you so much for leaving us a great review! Congrats on your closing. We appreciate your business and hope to work together again.
We recently closed on a new home using Andy Zemon and Novus Home Mortgage. We had an EXCELLENT experience with them. The communication was phenomenal, and the process was so much simpler than we have had in the past. We even received video updates every step of the way, and never wondered where we were in the process. Would absolutely use them again, and highly recommend using them for your next home purchase!
Response from the Andy Zemon Team
Thank you Eric! So glad you felt so confortable and taken care of. Wishing you all the best and remember to always call us first if you ever have any questions or concerns about anything home related. We’re here for the long haul with ya!
What a wonderful team at Novus. Everyone cared about my mortgage process and answered any questions I had along the way! I most especially love the updates at each step which keeps be aware of where I am at. Thank you so much Novus team, a happy first time homebuyer here!!
Response from the Andy Zemon Team
Hi, Grace. We are grateful for the positive feedback and are glad we could provide you with a great experience! We hope to work with you again in the future.
Working with Andy and his team was an outstanding experience in all phases of getting our mortgage in place!
Response from the Andy Zemon Team
Thank you so much for your review, Tod. We are so happy you had a great experience with us and want to congratulate you on your closing. Cheers, Andy Zemon Team at Novus Home Mortgage
Andy and his team are consummate professionals! I cannot recommend them highly enough! They provide extensive analysis and are extremely prompt and customer oriented.
Response from the Andy Zemon Team
Hi, Katrina. Thanks for taking the time to share your positive experience. We truly appreciate it! Congrats on your closing.
Awesome! Team Zemon is knowledgeable and promptly responds to questions.
Response from the Andy Zemon Team
Hi, Larry. Thanks for taking the time to share your positive experience. We truly appreciate it! Congrats on your closing.
We have used Andy and his team several times now and we are always provided with excellent service. Highly recommend.
Response from the Andy Zemon Team
Thank you Michael! We are so fortunate to be able to serve you and your family. Thank you for your continued trust!
Our loan process went very smoothly and quickly. Andy Zemon and Rebekah Wade were very helpful in the process along the way. I loved all the videos they sent during the process. They were very helpful and informative.
Response from the Andy Zemon Team
Hi, Mary. Thank you so much for leaving us a great review! Congrats on your closing. We appreciate your business and hope to work together again.
I rarely leave a lender review because the service is never much to brag about, but then I met Andy and his team. What a phenomenal experience! I'm a stickler for communication and organization of all parties, and rain or shine, they were on point with every request and urgent need on the file. Andy and his team went above and beyond, demonstrating their commitment to exceptional customer service. Even when Andy was off or on vacation, he still responded promptly and effectively, ensuring that every detail was taken care of and helping me get the deal to the closing table. Their dedication and responsiveness truly made a difference in this real estate transaction. I can't express my gratitude enough for the outstanding support I received from Andy and his team. They helped me move mountains in Florida, and their genuine care for their clients is truly rare to find in the lending industry. If you're looking to purchase a home, I highly recommend giving Andy a call. With his expertise, professionalism, and commitment to providing exceptional service, you can trust that you'll be in good hands. Thank you, Andy, for making this real estate journey a smooth and successful one!
Response from the Andy Zemon Team
Janna, wow! Thank you on behalf of my whole team. We love our clients and think of everyone that touches the purchase of a home as our client (including Realtors) but to hear that this is the way we are making people feel is a huge sign that we are doing things right. Thank you for sharing this and thank you for being such an amazing partner on this purchase. This repeat client is quite special to us and they could not have selected a better Realtor!
Andy Zemon and his team provides top level service. As a first time homebuyer, they provided insightful advice and guidance that made the whole experience so much more comfortable.
Response from the Andy Zemon Team
Hi, James. We are grateful for the positive feedback and are glad we could provide you with a great experience! We hope to work with you again in the future.
The staff did a great job in communicating what needed to be done and were totally available to answer questions
Response from the Andy Zemon Team
Thank you so much for your review, Patricia. We are so happy you had a great experience with us and want to congratulate you on your closing. Cheers, Andy Zemon Team at Novus Home Mortgage
Andy and his team exceeded our expectations on all levels!! Andy is wonderful and a blessed person! His people skills are awesome!!
Response from the Andy Zemon Team
Hi, Dean. Your feedback is highly appreciated. We are thrilled to learn that you had a positive experience with us! We hope to work together again in the future.
Andy and his team were amazing! Novus mortgage was highly recommended for purchasing a new home. They were very informative and always communicated in a timely manner. My questions were always answered fast and efficiently. They made this process as non-stressful as possible. I highly recommend novus mortgage to anyone purchasing or refinancing.
Response from the Andy Zemon Team
Hi, Paige. Thanks for taking the time to share your positive experience. We truly appreciate it! Congrats on your closing.
Andy and his team are fantastic. They are knowledgeable and responsive. They were a 10 out of 10. The video messages he uses to explain things are amazingly helpful.
Response from the Andy Zemon Team
Hi, Robert. Your feedback is highly appreciated. Thank you for the review! Congratulations on your closing. We wish you all the best!
I WOULD HIGHLY RECOMMEND ANDY AND HIS TEAM TO ANYONE!! THEY WERE ABSOLUTELY AMAZING TO WORK WITH THEY KEPT WE UP TO DATE ON EVERY STEP OF MY HOME BUYING PROCESS RATHER IT WAS BY AN EMAIL, TEXT OR PHONE CALL I ALWAYS KNEW WHAT WAS GOIMG ON.
Response from the Andy Zemon Team
Hi, Angela. We are grateful for the positive feedback and are glad we could provide you with a great experience! We hope to work with you again in the future.
Absolutely loved working with Andy & his team! They made our not so easy home buying process easy! So thankful for this team and everyone who helped our closing!
Response from the Andy Zemon Team
Catelynn, thank you! My team and I are so happy for you all and wish you many happy years in this home. Remember just because you’re closed now, our job with you has just begun so stay in touch for anything you need.
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Thank you Carly. Congratulations!!
Andy and his team have always provided the highest level of service and care to my clients. He is knowledgeable, reliable, and provides all the information you need when purchasing a home!
Response from the Andy Zemon Team
Hi, Bradley. Your feedback is highly appreciated. We are thrilled to learn that you had a positive experience with us! We hope to work together again in the future.
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Hi, Merri. We appreciate the rating, and are so happy we could provide you with a positive experience! We hope to work together again.
Andy was very open and honest throughout the process. We trusted him and then learned to trust his team, particularly Rebekah with whom we worked closely with at the three quarters mark to the home stretch. You cannot go wrong with Novus.
Response from the Andy Zemon Team
Thank you Ty. We are all so excited for you. Thank you for taking the time to mention Rebekah as well. I’m so fortunate to work with a great bunch of people and I am beyond happy that you saw that as well. Stay in touch friend!
I highly recommend Andy Zemon’s team for your mortgage needs, they are professional, attentive and look for the best product to serve your individual financial situation. From the start of the relationship Andy treated us like friends, not clients, and we are so pleased we chose his team to work with on the purchase of our new home.
Response from the Andy Zemon Team
Ravi, thank you! It was such a pleasure to work for you on this amazing home. Being with you every step of the way was great for all of us. The home was constructed beautifully and i know you’ll have so many happy years there. Also, you are friends! As far as i’m concerned!
Outstanding service! White glove treatment throughout the entire process.
Response from the Andy Zemon Team
Hi, Pedro. We are grateful for the positive feedback and are glad we could provide you with a great experience! We hope to work with you again in the future!
Excellent communication, immediate replies to emails/phone calls, knowledgable team. A pleasure throughout the whole process. Would highly recommend.
Response from the Andy Zemon Team
Thank you so much for your review, Ann. We are so happy you had a great experience with us and want to congratulate you on your closing. Cheers, Andy Zemon Team at Novus Home Mortgage
I couldn't be more impressed with the work Andy and his amazing team did on my behalf. They were by my side, reachable at all hours, from application to closing, providing personal and expert service and ultimately an amazing loan product that surpassed my expectations. If you want an ethical, knowledgable, and committed loan manager who puts his clients interests first, reach out to Andy.
Response from the Andy Zemon Team
Thank you Sarah! My team and I are so grateful for you and so excited for your purchase. Thank you for being a joy to work for!
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Hi, John. Thank you so much for the review! Congratulations on your closing.
Thanks Andy and the team for a wonderfully easy financing experience!
Response from the Andy Zemon Team
Hi, Glenda. Your feedback is highly appreciated. We are thrilled to learn that you had a positive experience with us! We hope to work together again in the future.
I would highly recommend them 10 out of 10 they went above and beyond
Response from the Andy Zemon Team
Hi, Jasmine. Thank you so much for leaving us a great review! Congrats on your closing. We appreciate your business and hope to work together again.
Andy Zemon and his team are the best!!! They worked with us every step of the way to make it possible for us to purchase our home! Their communication is easy, quick and straight forward. They are all very friendly and made every step so easy for us! We will choose Andy again and highly recommend Andy Zemon and his team!
Response from the Andy Zemon Team
Hi, Leah. Your feedback is highly appreciated. Thank you for the review! Congratulations on your closing. We wish you all the best!
First time home buyer. Andy and his team took the time to explain everything.
Response from the Andy Zemon Team
Thank you so much for your review, Chris. We are so happy you had a great experience with us and want to congratulate you on your closing. Cheers, Andy Zemon Team at Novus Home Mortgage
Every single person I communicated with on this team were wonderful! They worked so hard to get me my house. Thank you so much, Andy and team :)
Response from the Andy Zemon Team
Skylar, we are all SO happy for you. You were nothing other than a true joy to work for. Thank you for your trust and patience.
I enjoy referring my buyer clients to Andy Zemon's Team. They're very knowledgeble. And creatively helpful when bumps in the road arise. There's been a few transactions that I know a lesser lender wouldn't have been able to pull off. Happy clients are of utmost importance!
Response from the Andy Zemon Team
Hi, Cynthia. Your feedback is highly appreciated. We are thrilled to learn that you had a positive experience with us! We hope to work together again in the future.
Andy and his team provided exceptional service throughout this entire process. Always quick to respond. They were very informative and we really enjoyed working with them. Would highly recommend.
Response from the Andy Zemon Team
Brittani, thank you for your trust and kind words. Congratulations on such a fantastic home! It was just the begining of our service to you and remember we are here for you all until you completely mortgage free and get to fire us. :) Wishing you many happy years in your new home!
We’ve bought two homes and one refinance with Andy. Hands down the best experience every time! Amazing customer service, extremely patient and attentive to our needs.
Response from the Andy Zemon Team
Chuck, thank you for your continued support and trust. My team and I were honored to be able to help you and your family again and know that we will always be here for you.
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Hi, Chelsey. We appreciate the rating, and are so happy we could provide you with a positive experience! We hope to work together again.
I was pleased with the process and the outcome of the transaction. My processor Rebekah was always available and completed my file in a timely manner.
Response from the Andy Zemon Team
Hi, Dan. We are grateful for the positive feedback and are glad we could provide you with a great experience! We hope to work with you again in the future.
Andy and his team were amazing to work with! We were first time homebuyers and boy did we hear the horror stories from some people. Andy and his team made this transaction as smooth as possible. They responded to any inquiries quickly and provided reassurance along the way. They even took the time to break things down and explain the process using layman’s terms. I would highly recommend this team to work. They will be seeing us again for any future needs.
Response from the Andy Zemon Team
Thank you so much for your review, Laura. We are so happy you had a great experience with us and we wish you many happy years in your new home. We’ll be here for you till you pay that thing off so if we can be of any further assistance we are just a call or text away! Congratulations!!! Andy and Team
The Andy Zemon team was amazing. They mean business!
Response from the Andy Zemon Team
Hi, Wayne. We are grateful for the positive feedback and are glad we could provide you with a great experience! We hope to work with you again in the future.
This is the third time we have worked with Andy and his team. He is knowledgeable, patient and truly has his clients best interest at heart. We will continue to use him for all our future endeavors.
Response from the Andy Zemon Team
Thank you, Thank you, Thank you! One for each time you have graced my team and I with the opportunity to serve you and your family. We are so blessed to been chosen as your lender! You are a true pleasure to work for. Wishing you many happy years in your new home!
Andy and his team are amazing! It's clear they truly care about their clients. Andy was incredibly helpful and engaged from our first phone conversation through closing, and beyond. I particularly appreciated his efforts to keep us informed about each step of the process, and to quickly and thoroughly answer all of our questions. Andy is clearly committed to forging relationships with his clients, and helping to educate them about the home buying and financing process. We were also very fortunate to work with Rebekah as our loan processor. She went above and beyond to provide timely updates throughout the process, and to patiently answer each of our questions. She is incredibly professional and kind! Nothing but great things to say about the Andy Zemon Team! We look forward to working with them again.
Response from the Andy Zemon Team
Sean, thank you for allowing us to be a part of this for you. It was absolutely our pleasure and it means the world to me that you took time to recognize Rebekah for her commitment to our clients. I and my team wish you all the best and look forward to helping you anytime you have questions!
I found a cabin in the woods near Lake Anna, and my realtor (Ashley Hoffman Group) recommended Andy Zemon at Novus. Andy and his team were great, I completed the mortgage application online, signed everything through DocuSign, so much more efficient! The closing was smooth, I’m in the middle of remodeling the cabin now. Many thanks to Andy and his team!
Response from the Andy Zemon Team
Hi, Janet. Your feedback is highly appreciated. Thank you for the review! Congratulations on your closing. We wish you all the best!
Great team, very knowledgeable and always there to answer questions.
Response from the Andy Zemon Team
Corryn. Thank you and congratulations on making your dream a reality! It's a beautiful home and my team and I wish you many happy years! You and your family were a true pleasure to work for and we hope you stay in touch. All the best! Andy and Team
Andy and his team were incredible! Definitely went above and beyond to not only help us find the right house, but once we found it, ensured we financed it at a great rate! Additionally, the market was crazy - he was a calming voice during our 6-mos search. Thank you Andy!
Response from the Andy Zemon Team
Matt, thank you for the review and the opportunity to serve you and your family. I wish you many happy years in your home. So happy this worked out for you all!
Andy and his team were wonderful to work with and we very proactive with communication. We love our new home and appreciate all that Team Novus did to make that dream come true. Quick update, we had such a great experience with Andy and team that we went back for our next home buy. Just like when we first used Novus, the experience went smoothly. Thanks again.
Response from the Andy Zemon Team
Hi, John. Thank you so much for leaving us a great review! Congrats on your closing. We appreciate your business and hope to work together again.
Andy was great in helping us navigate a moving mortgage environment on a first time home purchase. While he communicated mainly with my husband on items, he was always available for both of us, and no question was 'too stupid'. My only complaint :) was that he sent a holiday card just to my husband. Its OK. My feelings weren't hurt too bad. :)
Response from the Andy Zemon Team
Hi, Nadia. Thanks for taking the time to share your positive experience. We truly appreciate it! Congrats on your closing.
Always a pleasure working with Andy and his team he has built around him. Never a time I feel like there was a lapse in communication. Will gladly recommend them to any and every one.
Response from the Andy Zemon Team
Hi, Patrick. Your feedback is highly appreciated. We are thrilled to learn that you had a positive experience with us! We hope to work together again in the future.
Client focussed all the time, every time. I trust Andy - he's been through all the mortgage and real estate cycles of the last 20+ years helping families finance their homes. The entire Zemon team consistently exceeds my expectations with better terms and strategies through what feels like a white glove service. Thank you, Andy & Co.!
Response from the Andy Zemon Team
My man! Thank you! Shawn, it's fun to know that I can consider you a friend first and foremost and I appreciate the trust you continue to place in my team and I. No way it's been 20 year+ though, I cannot be that old!!! :)
We have worked with Andy on the purchase of both of our homes over the past ten years. He’s had a great attitude and approach to his work. Rather than just focusing on how to “seal the deal” on our purchase, he looked at our entire financial picture, presenting down payment and financing options that made most sense for our long term stability. Andy is an absolute class act and I would strongly recommend working with him on your next mortgage.
Response from the Andy Zemon Team
Joey, thank you for the amazing and very kind review. My team and I appreciate you and the trust you have placed in us multiple times. I hope you know we will always be here for you! Thank you again.
Andy and his team were amazing through our closing process! Andy made sure we understood all of our mortgage options before making decisions. His team did a great job of keeping us updated throughout the underwriting process. This team gets things done!
Response from the Andy Zemon Team
Thank you Paige, congratulations on your home and thank you for the opportunity and the trust you placed in us!
Andy and his team were great to work with. Andy made sure we understood all of our mortgage options. The whole team kept us updated throughout the process and we even closed a little early.
Response from the Andy Zemon Team
Thank you Ben! It was a really great time working for you and your family. I'm glad we were able to get you closed a little early as well. :)
Great personalized service, couldn’t have asked for a better company to guide us through the home loan process!
Response from the Andy Zemon Team
Katherine, thank you for the kind words! We appreciate you and are grateful that you allows us to be a part of this for you.
My experience with Novus Mortgage was phenomenal! They went above and beyond for my family and I. They never let me lose hope within the process and they always reassured me that things would work out as planned. And they did! I learned a lot from this amazing team. Lauren guided me every step of the way with the process and even helped me emotionally. They really care for their clients and I will definitely keep in touch. I recommend them to future home buyers. ♥️🙏🏽
Response from the Andy Zemon Team
Hi, Felicia. Your feedback is highly appreciated. We are thrilled to learn that you had a positive experience with us! We hope to work together again in the future.
Andy's team were fantastic. I never felt stressed about the process and they walked me through every step. I highly recommend Andy Zemon and his team. I will definitely use them in the future.
Response from the Andy Zemon Team
Hi, Kristine. Thank you so much for leaving us a great review! Congrats on your closing. We appreciate your business and hope to work together again.
Andy and his team are absolutely phenomenal, I will definitely be recommending them at every opportunity!
Response from the Andy Zemon Team
Mary, thank you. It was so fun working with you. We enjoyed your sense of humor in what is no doubt a stressful process but you always left my team and I with a smile on our faces. We are so happy you got your home but we are sad that we aren't talking every week anymore! Stay in touch and we will also!
By FAR, the absolute best service I've ever received from anyone in my life! There was never a day that went by where I wasn't informed about the status of my loan, and knew exactly at what point we were in the process. If you've ever applied for a home loan, you'll know EXACTLY just how important and mind settling that is. Also, I didn't think it was possible to go from request to settlement in such a short period of time. In short, Andy and his overly capable Team are, in my opinion, the BEST in the business and I couldn't have been happier to have crossed paths with these wonderful people. Thank you guys for taking such good care of our family's home mortgage needs.
Response from the Andy Zemon Team
Glenn, WOW! Thank you so much for your incredibly kind words. My team and I enjoyed working for you so much and to say it was our pleasure is an understatement. Have a wonderful holiday season and many many many more in your new home and know that we will always be here for you if you need anything! Thank you for taking the time to recognize the team, they really pour their hearts into our clients and I'm grateful you took the time to recognize their efforts!
They were very knowledgeable, took their time to answer all of my questions, and made sure that I was aware of all of my options and kept me informed throughout the whole process!
Response from the Andy Zemon Team
Mark, thank you! My team and I really take great pride in what we do and how we do it. It means the world to us that you felt informed and aware of the process as it was happening. Thank you for trusting us with such an important process and we wish you all the best. We'll stay in touch and hope you will too!
Excellent experience! Andy and his team are fantastic! Very professional, thorough, courteous, very knowledgeable, willing to help with any questions, no matter how big or small. Super organized!! I especially love their portal for ease of uploading documents. I would definitely use again and highly recommend to anyone!
Response from the Andy Zemon Team
Thank you Shannon! For your kind words but mostly for trusting us. You were an absolute dream to work for and if you have a twin, wed love to their loan too because you're the best! :) We'll stay in touch and help you manage this debt now that we gave it to you and hope you know you can reach out at any point with any questions! Thank you for the review!!
Thanks again Andy. Buying a home is really stressful, especially getting the paperwork ready and sending it to you guys, then getting more paperwork and sending it over. But with all that said, to us you work miracles. We bought 3 houses with your help when the big mortgage companies said it wasn't possible. As long as we can, we'll always use Andy. Will you be able to help us with a home loan when we move back to California someday? ;)
Response from the Andy Zemon Team
Bob, I remember CA being on the goal list and yes, I lend in 47 states and CA is one of them. You and your family are amazing and we are so grateful for you! Congratulations!
All I can say is WOW. Andy and his team turned a stressful time limited process into something so fast and simple. Before I met Andy I tried my hand at getting my mortgage through my local bank. That turned out to be a major fail. They did not want to work with me at all without enormous amounts of money from my end. They also did not care to understand my terms and limits. After finding out about Andy from a friend I wish I would have went with him from the get go. In a months time I was a homeowner and the deal was done. Hisself and his team turned a nightmare into something I never thought could be so simple! I HIGHLY recommend these guys to anyone. This should be a one hundred star review by far. I’ll never look to anyone else for my mortgage needs again. Thank you Andy & team!!!!!!
Response from the Andy Zemon Team
Cory, thank you for those words. We are so happy for you and your family and grateful you allowed us to be a part of this for you. You were Johnny (or Cory) on the spot with all of your homework and that really made it easy on our end to deliver for you. Thanks for being so fantastic!!!
Andy was super helpful and his team was very efficient in getting us everything we needed to make our closing process run smoothly.
Response from the Andy Zemon Team
Thank you for your kind words and your trust Derek. My team and I wish you and your lovely family all the best in your new home!
Andy Zemon and his team are awesome and have made the financial aspect of home buying a breeze!
Response from the Andy Zemon Team
Thank you Christian, congratulations on your home and the huge accomplishment!
Andy and team are incredibly knowledgeable and helpful in this challenging real estate market. I would highly recommend.
Response from the Andy Zemon Team
Thank you Walt!! You have a beautiful home and were an absolute pleasure to work for. Wishing you all the best.
I could not have been happier about my experience working with Andy Zemon and his team at Novus. They were a breath of fresh air during the home buying process. Not only were they extremely fast and efficient but they utilized a platform that was extremely user friendly to make sure that we stayed on track with all actions that needed to get loan approved. During each step of the process, Andy sent out a mini video after completing/entering each step that helped to understand what has happened and what would be happening next. This was so helpful to me being a first time home buyer. The home buying process is very stressful and every time we ran into a potential issue, Andy and his team found a solution. Selecting Andy Zemon and the Novus team was the best decision we made and we will continue to work with him for years to come. Thank you Andy, Rebekah, and Lauren for helping us secure our dream home. You all are TRUE rockstars and we couldn’t have done it without you!
Response from the Andy Zemon Team
WOW! Thank you Shelley, that is amazing and we are so grateful to have played a part in this for you. Wishing you many many happy years in this beautiful new home!
Andy and his team were extremely knowledge when obtaining the right loan for my investment purchase. Rebekah made the process very easy and was always available for all questions and helped me through every step. I will continue to use Andy and team for all my future loan transactions.
Response from the Andy Zemon Team
Thank you Tyler! My team and I are grateful for you and your trust. Rebekah is really amazing and it means a lot that you recognized her efforts.
Andy and his team were amazing! This was our first home my wife and I bought and they were always there to answer any questions or concerns we had. They made sure we had the best deal possible and the entire purchase process went smooth! They have gained lifelong customers with us!! And I recommend them to anyone looking to purchase a home:)
Response from the Andy Zemon Team
Thank you and congratulations on the home. While we are sad to see you leave our area, this is a great opportunity for you and a really wonderful home. Thank you for your trust!
This was my first time working with the Andy Zeman team. Just completely impressed how smooth everything went from start to finish. Andy is an incredible loan officer with years of experience. He gave me several options to ensure I could make an informed decision that works best for my situation. I'm also really impressed with their online apps and tools. It made the loan application process much more simple than I've experienced in the past during other mortgage transactions. His team is also incredible, friendly, available, and knowledgeable. They kept me updated at every stage of the purchase that I just went through. I never had to wait long for questions to be answered. Their underwriting is super fast and felt very common sense to me when I was asked for any supporting documents. I was grateful the purchase loan was one less thing to worry about when I was also selling my home at the same time. I highly recommend this team for any of your lending or refinancing needs!
Response from the Andy Zemon Team
Thank you so much Jennifer. Your review means almost as much as the trust you placed in my team and me when you hired us. We are constantly improving and working on make our process better from the consumers perspective and we appreciate that you felt like we had your best intentions at heart.
Andy and his team made the complex process of home financing smooth and kept us well informed at every step of the process. Recommend in the highest terms. Will use again!
Response from the Andy Zemon Team
Craig, thank you for the very kind review and your trust throughout this process!
Andy and his team were incredibly helpful in getting us our home! They were fast to respond and got us a great rate.
Response from the Andy Zemon Team
Thank you Alexander! I really appreciate the words but more so your trust in us in this process.
Working with Andy Zemon’s realty team was a great experience. They are consummate professionals and attend to every inquiry promptly. They were able to present detailed visualizations if different financing options that proved very helpful to us. Thank you so much!
Response from the Andy Zemon Team
Thank you Katrina, it was such a pleasure to work for you. I'm glad you enjoyed the presentation process as well. We love when our clients love graphs! :)
Andy was Always courteous and knowledgeable throughout the process. And mine was a year long search for the perfect house. A thanks to whole crew for all your help!!!
Response from the Andy Zemon Team
Thank you Pat! Congratulations on making your year long search a reality and thanks for letting us play a part in it.
Super helpful, discussed every step of they way and helped me get my first house.
Response from the Andy Zemon Team
Congratulations on your first home Christopher and thank you for choosing my team to assist you this HUGE achievement. You were a real pleasure to work for!
Andy and his team were great to work with and very responsive. And we really appreciated the video updates he created for each milestone explaining what was happening.
Response from the Andy Zemon Team
Thank you Renee. We really enjoyed getting to know you and are so happy that you liked our goofy videos. :)
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Thank you and Congratulations!!!
This is the amazing team. Andy did extraordinary great job on my home mortgage application. This is the most fastest home Mortgage for me. I tried other mortgage company and they didn't make it, but Andy successfully help me get the home mortgage. This is my first house and I really love it. I would recommend Andy and his team to everyone if you want to get a mortgage. Just meet Andy, he will make your home dream coming true. I really appreciate and love Andy's team. I bought my first house through through Andy's team to get fast house loan. Before I contacted Andy, I tried couple others mortgage team, but they didn't make it. After I submitted our mortgage applications through apps, my wife and I had a 20 minutes meeting with Andy, Andy confidently gave us promise that we are qualified for the loan. The following procedures were very simple and we just followed Andy's instructions and we got the most fastest mortgage. Now we already live in our new house more than 4 months. Thank you, Andy and your team! I would recommend Andy's team to my friends without any reservation!
Response from the Andy Zemon Team
Thank you Fujun for your kind words and the trust you gave us in financing your first home. You were amazing to work for. Thank you!
Andy and his team are amazing!! They have supported me through the purchase of 2 homes, and several refinances. Each time, they always had my best interest at heart and went out of their way to make sure I got the best scenario possible for my situation; and took as much time as I needed to make sure all of my questions were answered in a way I could understand. I always felt that Andy had my back, and highly recommend him and his team!!
Response from the Andy Zemon Team
Karin, thank you, thank you, thank you! For your support and trust over the years. You are one of my very favorite success stories and it's such a pleasure to have played a small part in this for you. Congratulations on the move. While you might be a few states away know you're still family so stay in touch and we will as well. :)
Andy and his team are highly recommended by us, everyone took the time to explain everything to us and walk us thru the home buying process without a glitch! They are a pleasure to work with...kind, compassionate, knowledgeable, and all around just great people!! 5 stars X 10 !! Thank you Andy and team for all you do!
Response from the Andy Zemon Team
Thank you Laura! Those are some very kind words and my team and I really appreciate them. You were such a pleasure to work for and I will be reaching out to google to see if they can add a "X 10" button now. :)
Andy and team are great to work with. Communication and service are the best.
Response from the Andy Zemon Team
Thank you Matthew! Congratulations on the home and thank you for letting us be a part of it.
This was our first time buying a home, and your team made it much easier to understand and get through. Andy and his associates Christina and Rebekah were so thoughtful and knowledgeable, and ready to help answer any questions we had. They helped us to get the best loan and rates possible, and we really can't thank you all enough!
Response from the Andy Zemon Team
Thank you Carter! You all were fantastic to work for every step of the way. No one ever said finding the perfect home was easy but you all kept at it until the right one found you. Please stay in touch and I'll do the same.
Andy and his incredible team were always there when we needed them and helped answer our questions. Perfect for first-time homebuyers.
Response from the Andy Zemon Team
Doug, thank you for your kind works and for the trust you placed in us during this process.
Andy covered every step of the process in painstaking detail and did an excellent job explaining new concepts to first-time home buyers. He was patient with us when we asked (silly) questions. We had the opposite experience with another lender before switching to Andy. He also provided us with several packages to choose from so we could pick between spending more on the perfect house or spending a little less on a house requiring renovations. We felt confident that he had our best financial interest in mind and wasn't just trying to make a quick sale.
Response from the Andy Zemon Team
Thank you Dennis! I know there are a lot of choices when considering mortgages but the trust you placed in us is appreciated. Congratulations to you and your family on this beautiful home!
Amazing team, walked me through the whole process and I can’t imagine buying another house without them!!
Response from the Andy Zemon Team
Thank you Mary! Given everything you got with this home I'm not sure we'll be helping you buy anything different but that's OK because you deserve to have this one. It was what you were looking for and my team and I are just grateful to have been a part of it with you! Thank you for the kind review but thank you mostly for your trust!
Andy and his team have a Natural Ability for assisting in acquiring a mortgage or refinancing. Their combined Experience & Versatility shows through. This being our second time with Andy & Team, we needed a bit of 'Creativity' and 'Flexibility' which no other lenders would even consider. We recommend Novus (Andy & Team) highly and in the future will use no one else.
Response from the Andy Zemon Team
Charles, what can I say, you will always be one of my favorites! My team and I enjoy talking with you more than we even enjoy doing your mortgage. :) You are a blessing and we are grateful to call you our friend!
Andy is great! He is very knowledgeable and takes time to explain the process and walk through different options. He’s helped me with buying, selling, and refinancing.
Response from the Andy Zemon Team
Thank you Amanda, I love working for you and my team absolutely adores you. Congratulations on the BIG MOVE!!!
I got word of Andy and his team from my parents who recommended them. From the beginning Andy and his team were extremely helpful and always answered questions that I had through the whole process. Andy is who I first spoke with and he ask many questions and explained out the process to me. He asked what I was looking for and how much I felt comfortable in spending. He was just super quick and responsive to all questions and issues(which were none). Rebekah is who I work with major of the time from the offer to closing. Rebekah was always emailing and calling to help and explain things out. In her emails she did an amazing job at putting great details of what was needed and always offered to help by zooming or anything if that sort. She was always happy and passionate about what she was doing whenever we would talk on the phone. She was just an all around rock star through the whole process and I couldn’t image not having her to help how stressful it would have been. I’m grateful to have had Novus as my mortgage team and I would definitely reuse them in the future and recommend to anyone. They always got me closed within 45 days which is amazing.
Response from the Andy Zemon Team
Daniel, thank you for your trust and the very kind words! My team and I really enjoyed working for you. I wish you all the best in your new home!!!
If you are looking for a mortgage or refinancing your house you would be crazy not to use Andy Zemon and his team. I have worked with Team Zemon on multiple transactions and I am always surprised what a pleasant and painless process it. The personal attention you get makes you feel like your his only client!! Rebekah and Christina are awesome!! Christina is always available to answer any questions and Rebekah, who I talked to the most, was always on top of my file. Making sure all documentation was in order to get to my scheduled close. I don't know how many more mortgages I'll need but I assure you it won't be anybody but Andy!
Response from the Andy Zemon Team
Thank you Stephen! It's always such a pleasure working for you. Enjoy that beautiful new home.
Great to work with. Always understanding and helpful through the process.
Response from the Andy Zemon Team
Thank you!
Andy Zemon and his team were GREAT to work with, they kept me informed during the whole process and answered all my questions patiently and clearly. Which was great for me since I had no experience with getting a mortgage. Thanks to them I was able to realize my dream of owning my own home. I highly recommend them, especially for first time homebuyers like myself!
Response from the Andy Zemon Team
Thank you Michele! It was such a pleasure to work for you and help you and your family achieve this dream.
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Thank you Nicole, You and your family are some of my all time favorites! You fought hard for this and deserve it.
Andy and his team made my refinance seamless and easy! They communicated with me with each step of the process and were easily accessible by email, phone, and text when I had a question! Please consider them if you are needing assistance with a refinance or purchase!
Response from the Andy Zemon Team
Thank you Becca! We loved working for you.
Every part of Andy’s team so so helpful and kind! It was our first time buying a home so of course we knew nothing. They never made us feel like we were asking for too much, and I had a ton of questions! Will def use them in the future and recommend them to anyone! 11/10
Response from the Andy Zemon Team
Thank you for your kind words. My team and I LOVE seeing first time buyers achieve their dreams and it was such a pleasure to be a part of this with you.
Andy and his Team gave us the best service ever! Made the process go smoothly and beat all other lender quotes out of the park. If you want the best rates and a quality team to work with go with Andy Zemon! Thanks Andy and Team for everything.
Response from the Andy Zemon Team
Thank you for trusting my team and I with such a big and important process! We appreciate you choosing us.
Andy's team was excellent!!! They truly are you feel like your time is valued and only push and require what they truly need to get the job done. Excited to use this team again in the future, thank you Andy!!
Response from the Andy Zemon Team
Thank you Lauren! We are excited to work for you again someday and honored you trusted us with important decision. Wishing you and your family all the best!
By far the best team for any new home buyer!
Response from the Andy Zemon Team
Brianna, thank you and congratulations! You were such a joy to work for.
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Thank you Ann!
Andy and his team are by far the best. The most knowledgeable dependable people I’ve had the pleasure to work with. Andy is a big problem solver when it comes to tricky loans and circumstances and always comes out in the most favorable terms for you. This team always has your best interest in mind and work fast and diligently to achieve the outcome you desire. Will use them again and again!
Response from the Andy Zemon Team
Thank you David. We appreciate you trusting us and enjoyed getting to know you through the process. Congratulations on the huge achievement!!
Exceptional lender who truly cares yet also fights for you by exploring all options to get you the perfect mortgage and strategy based off your unique situation!!! Don’t waste your time anywhere else!!
Response from the Andy Zemon Team
Deborah, thank you for the review and kind words!
Andy helped my parents with their mortgage. After several less than desirable experiences with other lenders I referred them to Andy and his team. Andy and his team made the entire process for my parents flawless and easy and without him and his knowledge I’m not sure they would have ever been able to build their home. I highly recommend the Zemon team. They are second to none!
Response from the Andy Zemon Team
Jeremy, you and your parents are some of the most gracious and kind people we have ever had the opportunity to work for. Knowing how hard you and your family have worked over the years in your own respective positions makes it easy to do our absolute best to put forth the effort for you all! Thank you for trusting us with your family!
Andy and his team are amazing! This is our 3rd transaction with them and I'll tell you they have earned lifetime customers. Highly recommend! Andy is so knowledgeable. He answered every question I had. They care about their clients and it shows. They also sent thank you gifts for a referral. I just love this team! I worked closely with Rebecca for this transaction and she is amazing!
Response from the Andy Zemon Team
Mel, you all are SO wonderful! Thank you for being such a loyal client and part of our work family! Best wishes on the new home and you know I hope to see you all in your sunny new home state very soon. :)
Andy and his team did a great job helping us figure out the best option for us and led us through our refinance with ease.
Response from the Andy Zemon Team
Thank you for the kind words and your trust! It’s always fun to get to know a neighbor as well!
Andy and his team go above and beyond to meet clients needs and provide valuable advice. They’re truly a partner. They take time to understand client’s overall situation. In the world where banking has become mostly transactional, it’s special to work with a banker who knows you and provides value beyond just a loan close.
Response from the Andy Zemon Team
Thank you Max! Your confidence in us is very much appreciated and we as a team are excited to work with you for many years to come!
Andy is sensational, we have used his team for a few transactions to include a refinance and a new home loan and we will never use anyone else, he’s really that good! His encyclopedic knowledge of the industry coupled with the innovative approach to customer service/ communication make him our go to lender!
Response from the Andy Zemon Team
Tiffani, Thank you for your kind and supportive words. It's always such a pleasure when we see your name pop up on our caller ID! We are so fortunate to get to work for people like you!
Wonderful experience, start to finish! Professional, caring, efficient, and knowledgeable. I highly recommend this team for your home mortgage needs!
Response from the Andy Zemon Team
Thank you Meegan! We feel the same about you and wish you many happy years in your new home!
Amazing team, fast , knowledgeable. Andy and his team guide you every step of the way for smooth purchase of property. Very pleased with their service and would recommend them to everyone.
Response from the Andy Zemon Team
Thank you for choosing us to be a part of this process for you. It was truly our pleasure! We are forever just a phone call or text away if you need us. :) Thank you for your support and referrals as well!
I have now done FIVE loans with Andy- four house purchases and one refinance. Time and time again, Andy and his team provide the best support, providing realtor recommendations, answering questions, and making sure I am always confident in my decisions. My underwriter, Rebekah, was prompt with her responses and Andy checked in on how my process was moving along. The team was transparent and I always knew what was expected of me. When there were major roadblocks presented by the selling party in an owner to owner transaction, Rebekah went above and beyond to ensure everything was taken care for me. I have gone back to Andy’s team time and time again, and I will continue to do so.
Response from the Andy Zemon Team
Hi, Gwen. Your feedback is highly appreciated. We are thrilled to learn that you had a positive experience with us! We hope to work together again in the future.
Andy and his team where great partners in the purchase of our home. Not only where they responsive, they were incredibly knowledgeable and helpful. They helped educate us and provided great counsel around every decision. They also made the process seem easier by alway letting us know where we were and what was coming next. I wish we’d had support from them when we bought our first home.
Response from the Andy Zemon Team
Luis, thank you for your trust and the very kind words! You and your family are nothing short of wonderful. My team and I wish you all the very best, please stay in touch!
Highly recommend Andy and his team from Novus home mortgage! They were very helpful throughout our home buying process.
Response from the Andy Zemon Team
Thank you so much for the review but mostly your trust and confidence. We wish you nothing but the very best!
Andy and his team…. The bomb.com. I have never met a harder working team to make it happen for all our crazy plans. Andy is so educated… when there seems to be no end in site Andy comes up with something out of left field haha and makes it happen for us! Thank you Zemon team for always doing everything you can to make our plans and dreams come true. We appreciate you and recommend you x1000 to everyone we know! 🙌🏻
Response from the Andy Zemon Team
Thank you Abbie and family. It's so easy when we get to work with such wonderful families. I will say, the view from "Left field" is pretty good most of the time, that's why I spend most of my time there. You're part of family now and forever so get used to it!
Andy's team has been great to work with, and made the entire process easy and seamless. Timely communication and genuine interest in making sure that we were not only satisfied, but happy clients. I absolutely recommend working with this team!
Response from the Andy Zemon Team
Thank you! That review and your words mean the world to my team and I and we appreciate the opportunity you gave us to be a part of this with you! Wishing you all the best!!!
Amazing service!
Response from the Andy Zemon Team
Thank you Jake! That really means a lot. You were a real pleasure to work for. Stay in touch and we will as well. enjoy that beautiful new home and the view!
Working with Andy and his team was a great experience. I contacted him to look for alternative mortgage options 11 days before my closing date. He was able to work out a better deal and meet the short deadline. Nothing but positive remarks in working with him.
Response from the Andy Zemon Team
Michael, thank you for your kind words and trust. I know it was a short process together but my team and I really enjoyed working for you. You came to us with some really difficult options presented by the other company and right before closing too! But I'm glad we were able to quickly get you back on track and at better terms than where you started!
We just recently purchased our first home with the help of Andy and his team. They are absolutely the best! Andy was always available and walked us through the entire process, making it so easy. If you need a mortgage or refinance Andy is your guy!
Response from the Andy Zemon Team
Congratulations Sarah and Family! Thank you for allowing my team and me to be a part of this for you. Wishing you many happy years in your new home!
In the past 13 months, our family has collectively used the help of Andy Zemon and Team five times for various real estate closings. They did not disappoint! Andy was knowledgeable, personable, and available every time we needed him throughout each process. We will continue to use Andy and his team for our future mortgage needs, and we highly recommend them. Thanks again Andy!
Response from the Andy Zemon Team
Thank you SO MUCH for your kind review but thank you as well for the loyalty and commitment you and your family (starting with you) have shown my team and I. It's hardly considered "work" when we get to do the job for wonderful people like you!
Andy and his team are patient and knowledgeable. They worked with me on purchasing a new home making the process painless. Providing quick responses to all questions, continuously checking in and providing updates throughout the entire process, and giving the information needed to make confident finanical decisions are only a few of the many positive things I experienced while working with them. I highly recommend this group for your home buying needs.
Response from the Andy Zemon Team
Thank you Tracy and Congratulations!!! You were such a pleasure to work for and my team and I are so excited for you. Remember, we are always here for you if you need anything.
Amazing service from Andy and his team. They are great to work with, and I would gladly use them again!
Response from the Andy Zemon Team
Thank you Jordain! From the very beginning you and your family have been northing short of gracious and kind and it's a real pleasure to get to work for you. Wishing you all the best!
Andy and his team were wonderful to work with. They answered all my questions promptly, no matter how silly of a question I may have asked!! I highly recommend using them for your home mortgage or any loan you may need.
Response from the Andy Zemon Team
Thank you Holly! You were an absolute joy to work FOR. And none of your questions were silly, I promise. My team and I wish you many happy years in your home.
Andy and his team recently helped us with refinancing our home. The communication throughout the process was seamless and timely during the whole process. I would highly recommend them if you are buying a new home or refinancing. In addition, he and his family are just awesome people. Glad to know and have worked with him.
Response from the Andy Zemon Team
Kevin, I thank you for the kind words and the opportunity to have have worked for you. My team and family are grateful to know you and your wonderful family.
Andy and his team make a notoriously painful process completely pain free! Not only did the Novus folks make the refinancing of our investment property seamless, they also charged the least of all (and there were many) options I checked for closing costs. Andy will always be my go-to for our real estate financing needs.
Response from the Andy Zemon Team
Thank you Olivia! The credit on this easy process really goes to you all for being so responsive and thorough. Thank you for making us look good! :)
Thank you for making our dream of owning a home come true.
Response from the Andy Zemon Team
Tracy, we don't know any other way! Thank you for choosing our team, you and your family are wonderful and we wish you many happy years in your new home!
We have purchased two homes through the Zemon team in the last two years. The first was a complicated finance following a deed in lieu of an investment property. Several other lenders told me I could not finance another home. I knew they were wrong and so did Andy. He went out of his way to complete the purchase quickly and easily, educating even the lenders along the way. His knowledge base is significantly greater than most; especially on more complicated loans. His entire team is professional , and all members are actually fun to work with. During our recent purchase of a second home, they were confronted with difficult, if not impossible, people on the sellers side. They all navigated the mine field with expertise and professionalism, consistently putting our best interests first.
Response from the Andy Zemon Team
Thank you Denise, that was really all very kind of you to say. I can tell you that there is no place for "No" on our team. We may occasionally have to say "Not Yet" but it's rare. You were amazing to work for and it's gracious and grateful people like you that make us want to go the extra mile. Wishing you many happy years in your new home and thank you for again choosing our team!
I've worked with Andy now on two refis of our home mortgage and had a wonderful experience both times. He and his team took the time to understand my financial situation and goals. They explored and explained numerous options to make sure I ended up with the best mortgage for me. I highly recommend working with Andy for your mortgage needs.
Response from the Andy Zemon Team
Thank you Jeff! It's a pleasure to work for wonderful people and you are certainly that! All the best, stay in touch and we will as well.
Andy Zemon and his team offered accessible information throughout the entire process which made us feel like we were making an educated decision about our mortgage.
Response from the Andy Zemon Team
Thank you Chariya! Means the world to us. You were fantastic to work. Please remember we are always here for you, even long after the loan closes and regardless of whether you need another. In fact we hope you get to pay all cash form here on out! Thank you for choosing us!
It started with him offering me the best deal on my second mortgage, but it didn't end there. Andy and his Team looked out for me and my family throughout the entire process. Their level dedication to their clients is uncommon in this day and age. I look forward to doing more business with them in the future. A huge thank you to everyone at Novus Home Mortgage for working so hard and keeping our best interests at heart.
Response from the Andy Zemon Team
Ross, thank you for trusting us with this incredibly important process and thank you for your kind words. You were gracious and understanding even the challenging times and we’d work for you 100x again because of who you are. We wish you many happy years in your new home and when you are ready to move we will be right along beside you!
Andy and Team are amazing to work with. They are on top of things day 1 and follow up daily to make sure it’s running the correct path to closing on time. We found Our Home and was able to get everything completed in 40 days, with the Expert Knowledge Andy and his Team have. Amazing Team to work with!
Response from the Andy Zemon Team
Betty, you were a real pleasure to work for. Thank you for always being so quick with what was needed and so gracious! Congratulations to you and your family on yoir beautiful home!
Amazing experience. They exceeded our expectations
Response from the Andy Zemon Team
Thank you! I do appreciate you and the kind words.
Andy rescued us on a failing loan application with another lender. I wish I’d met Andy first. From application to closing with Andy was 9 days, and Andy was obviously knowledgeable, experienced, resourceful, energetic, dedicated, and confident. We knew immediately that we were in good hands. Despite the bad experience with the other lender and the impossibly short timeline, Andy’s obvious talents let us rest easy through the process. And his rates were competitive! I give Andy and his team my highest recommendation and hope to work with them again soon.
Response from the Andy Zemon Team
Ed, thank you for the kind words and for trusting my team and I with this process and for thinking of us in the future! You and your family were a real pleasure to work for, even if it was only for a week or so. :)
Andy recently helped us refinance our home. We can't speak highly enough about him or his team. They went above and beyond to make sure we were 100% comfortable with the process. He even presented us with multiple scenarios for refinancing so that we could make the best choice for our family. You can tell he is a true family man that treats his clients with the utmost professionalism and care. We couldn't be happier with our experience with Andy and his team. We wouldn't trust anyone else with such a big financial decision.
Response from the Andy Zemon Team
Kimberly, thank you for the kind words and the review. It was a real pleasure working for you! Our door is always open for you.
Andy Zemon is THE best mortgage guy! He is surrounded by an incredible staff who are always on the ready. They go above and beyond and get it done. Have used the Zemon Team 3 times and will continue with him for any future purchases or refis..highly recommend!
Response from the Andy Zemon Team
Keely, thank you so much for all the loyalty and trust you have given my team over the years. You and your family are a blessing!
I would highly recommend Waterstone Mortgage! Thanks to their creative expertise I was able to reach my goal of refinancing my home & consolidating debit all at a great interest rate, where I had hit road blocks before. Each member of the entire Waterstone team was knowledgeable, extremely accommodating, professional, courteous & kind throughout the rapid process, which they made easy to follow with video & an abundance of human guidance offered if needed, each step along the way.
Response from the Andy Zemon Team
Thank you for this 5-star review Alice! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Thank you for the 5-star rating, Kate. Don't be a stranger.
The BEST mortgage company ever. Each and every staff was so supportive and helpful. They made sure I was informed about everything. Every question I asked was answered. What resonated with me the most was when Andy told me "Someone who works as hard as you deserves a home". Those words had so much power and meaning that I will forever be grateful. This office is very organized and on top of everything. I can't thank you all enough for being apart of this journey with me.
Response from the Andy Zemon Team
Thank you for this glowing review, Latashia! We're ecstatic you had such a wonderful experience with Andy. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
The Waterstone Team has twice beaten all competitors for us...once for a purchase and once for a refi. Andy and his team know the mortgage business. We highly recommend you offer them the opportunity to vie for your business.
Response from the Andy Zemon Team
Thank you for sharing, Neil! We're thrilled to hear everything went so smoothly with your homebuying and refinancing with the help of Andy and his team. We hope to work with you again in the future.
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Thank you for the 5-star rating, Ritesh.
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Thank you Wayne! My team and I were honored to work for you. We wish you many happy years in your beautiful new home.
The Zemon team has been incredible to work with. Any questions or concerns I ever had were explained in detail and they made my home buying process much simpler than I ever expected. I will always recommend this company in the future and couldn't be more happy that I found them. Thanks for everything!
Response from the Andy Zemon Team
Thank you for this review, Brooke! We know how many questions pop up throughout the homebuying process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Zemon and his team went above and beyond, providing answers to all your questions. We hope you are enjoying your new home. Thanks again!
Andy helped us navigate a tricky house buying situation. The house was a flip which required some specific things in regards to financing the property. He stayed on top of everything and always presented lots of options to help close the deal. Would highly recommend for your mortgage needs.
Response from the Andy Zemon Team
Thank you for taking the time to write this review, Michael! We are happy to hear your homebuying experience was a smooth and easy process, thanks to Andy. We look forward to working with you again, should you have future homebuying or refinancing needs.
Our experience with Andy's team at Waterstone Mortgage was a great one! Our closing was simple, but his team, particularly Rebekah, answered all of our questions and walked us through any of the steps we needed a little clarification on. If and when we ever need a mortgage again Waterstone will be our first thought, and we'll be sure to send anyone we know their direction!
Response from the Andy Zemon Team
Thank you for this review, Jennifer! We know how many questions pop up throughout the mortgage process, that's why communication from an experienced loan originator is key. It sounds like Andy and his team went above and beyond, providing answers to all your questions. This recommendation means the world to Andy, his team, and all of us at Waterstone Mortgage. Thanks again.
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Thank you for the 5-star rating, Erick. Don't be a stranger.
When you want the best Andy is the man to deal with!! He made it so easy for us on buying our first house. Highly recommend him , great guy and he definitely knows what he’s talking about.
Response from the Andy Zemon Team
Thank you for taking the time to write this review, Ethan! We are happy to hear your first homebuying experience was a smooth and easy process, thanks to Andy. We look forward to working with you again, should you have future homebuying or refinancing needs. Congratulations on your new home.
Andy and his whole team were incredibly helpful through the whole refinance process. This is not at all my personal area of expertise, so being able put my trust in Andy and his crew made me feel confident. I have referred friends who have also shared in the same positive experiences. I was kept informed every step of the way and Andy has helped to save lots of money for me! I couldn’t be happier and I will continue to use them for all my mortgage needs and refer friends and family to this team.
Response from the Andy Zemon Team
Thank you for taking the time to write this review, Colleen! Providing excellent customer service, throughout the refinance process, is always our top priority. We're glad you received nothing but the best from Andy and his team.
Andy and the whole team did a fantastic job!
Response from the Andy Zemon Team
Thank you for taking the time to write this review, Brent! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Andy and the team.
Loved the experience with this team in our refinance and our original loan selection process. Very pleased and would definitely recommend them to others!
Response from the Andy Zemon Team
Thank you for this 5-star review Justin! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
Friendly people. Know their business. And processed my mortgage with lightening speed.
Response from the Andy Zemon Team
Thank you for this 5-star review Thomas! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
Rated 5 stars (no written review).
Response from the Andy Zemon Team
Thank you for the 5-star rating, Tonya. Stay in touch.
Great experience. Everyone on Andy’s team was amazing to work with. The videos that he sends throughout the process kept us informed and comfortable moving forward. I would definitely recommend him and hope to do more business with in the future.
Response from the Andy Zemon Team
Thank you for taking the time to write this review, Dustin! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Andy and his team.
I just finalized my second mortgage with Andy Zemon and his team from Waterstone. (The first when I bought my current home in 2018 and again, this winter, when I refinanced.) They are professional and responsive and you always have the impression that they are working for you to make the best deal possible. I highly recommend them.
Response from the Andy Zemon Team
Wow, thanks for the glowing feedback Houston! We agree... responsiveness is an essential trait in a loan originator. We're glad Andy and his team provided you with an amazing mortgage loan experience
Andy Zemon was very knowledgeable and provided good advice on my refi process. He took a lot of time to go through multiple versions of new mortgage with me. Also, the terms of Waterstone's refi were very competitive with what I found elsewhere.
Response from the Andy Zemon Team
Thank you for this review, Ted! A professional, knowledgeable loan originator is essential to have by your side, during the refinance process. We're glad Andy was there every step of the way to walk you through the refinance process. Thanks again.
Andy provided great service. Was able to make a difficult underwriting situation come to fruition and got us great terms as well.
Response from the Andy Zemon Team
Thank you for this review, Scott & Lorena. A professional, informative loan originator is essential to have by your side, during the loan process. We're glad Andy was there every step of the way to walk you through the loan process. Thanks again!
Waterstone is a great mortgage company. I was kept in the loop through all the different steps in the process and was very happy with the kindness and professional rapport we have had. I highly recommend Andrew Zemon.
Response from the Andy Zemon Team
Wow, thanks for the glowing review, Kenneth! We agree, Andrew does a superb job of making the loan process streamlined and transparent. Thanks for sharing your feedback!
Andy was great! The first conversation we had was on a Friday, close to or just after 5:00pm when he could've been done with work for the day. He found an excellent mortgage opportunity for me, had to explain it to me twice, but didn't seem to mind a bit! I never felt like I was just another customer. Andy and his team go above and beyond to make the process as smooth as possible.
Response from the Andy Zemon Team
Wow, thanks for the glowing feedback! We agree... responsiveness is an essential trait in a loan originator. We're glad Andy and his team provided you with an amazing mortgage loan experience.
In 2011, I worked with Andy and his team for the first time. Since then, I have sought his support an additional three times. You don't turn to the same person for support four times in nine years unless that person is absolutely tops in his profession, knowledge, and personal rapport!
Response from the Andy Zemon Team
What a high compliment for Andy and his team, Paul! We're glad you found your mortgage professional for life with Andy. We hope to work with you again in the future!
My wife and I just finished buying our first home and we decided to use Waterstone for our mortgage. We can recommend the Zemon team to anyone without hesitation! This is largely due in part to one person: Rebekah Wade. Rebekah was the person we had the most contact with and she was amazing to work with. Clear and concise while being friendly, she left us feeling more relaxed after each phone call. She made this process effortless; after hearing the usual stories about how it difficult it can be dealing with lenders, my wife and I were thinking that working with Rebekah and Waterstone was "too easy". Nothing was last minute or difficult and we were able to close on time. She is the epitome of customer service! Thank you Rebekah and Waterstone!
Response from the Andy Zemon Team
Thank you for sharing your wonderful experience with us, Patrick. It sounds like Rebekah was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Rebekah has to her customers. We hope you are enjoying your new home. Thanks again.
I don’t know if it’s possible to know more about mortgages than Andy Zemon knows. He took the time with me as if I was his only customer, sent detailed videos of my various options and was just great to work with. If you want a super-knowledgeable mortgage guy who can find you creative options to meet your goals, Andy Zemon is your guy!
Response from the Andy Zemon Team
Thank you Clay! I mean it... You were a real pleasure to work for and my team and I are grateful for your kind words and the trust you afforded us in this process.
Working with Andy + team at Waterstone was so great. We had a unique purchasing situation with a few tricky road bumps, but Andy was able to get us to closing and we couldn't be more thankful for all of their hard work!
Response from the Andy Zemon Team
We're glad you had an amazing experience with Andy and his team and hope to get the opportunity to work with you again on a future home purchase or refinance. Stay in touch!
Easy, friendly, they will have your best interest!
Response from the Andy Zemon Team
Thank you for sharing! We're thrilled to hear everything went so smoothly. We hope to work with you again in the future! Thanks again!
This was a complex transaction, interstate and a cascade of closings. Waterstone Mortgage was there every step of the way and closed smoothly despite problems with the appraiser (who took 4 weeks to produce his report). My experience with Andy Zemon and his staff was excellent... HIGHLY RECOMMEND THEM!
Response from the Andy Zemon Team
Thank you for the kind review! Clear communication is vital more now than ever, and we're glad Andy provided just that. We hope you will come back to Waterstone Mortgage with any future homebuying or refinancing needs. Congratulations on the new home
The best team. Andy provided a lot of advice in the past for me and I didn’t get to close with him at the time as it was a new home and builder’s lender offered credit at closing. He still stood by my side. For this round, I initially worked with him then Christina Truslow handled my refinance. The customer service, attention to details and flexibility (eg always available) are the best! Loved working with her.
Response from the Andy Zemon Team
Thanks so much, Samy! We're thrilled to hear everything went so smoothly with the help of Andy and Christina. We hope to work with you again in the future!
Thank you, Zemon Team @ Waterstone Mortgage, for making buying a house fun! Andy was great at explaining details about each step. The Zemon Team worked hard to make my closing easy and fast! They are superstars! 🤩
Response from the Andy Zemon Team
Thank you for the review, Kristen, we appreciate it! It is always good to have a loan originator who knows the business and makes the homebuying process smooth and easy. We are so glad that the Zemon team closed your loan in a timely manner and left a smile on your face! We hope you'll recommend the Zemon team and consider them for all your future mortgage needs!
Andy Zemon at Waterstone Mortgage is a true professional. He protects his clients’ best interest and will do what it takes to get you into your new home! The experience is extremely stress and paper free (they have a very efficient document system). Andy and his team have a friendly, positive attitude to guide you through this otherwise heavy and burdensome process. I will recommend this lender to anyone and everyone!
Response from the Andy Zemon Team
Thank you so much for the kind words. It was really a privilege and certainly our honor to work for you. My team and I wish you and your family many Happy New Year’s in your New home. Congratulations!!!
Reviews are from real clients on Google and reflect their individual experiences. Individual results vary. Reviewer names are shortened to first name and last initial.
Awards
These are reader-voted local awards. Each one links to the publisher’s official winners page so you can verify it yourself.
| Year | Publication | Category | Placement | Named as | Verify |
|---|---|---|---|---|---|
| 2026 | Best of Lake Anna (Lake Anna Breeze) | Best Mortgage Agent | Gold | Andy Zemon | Winners page |
| 2026 | Best of Lake Anna (Lake Anna Breeze) | Best Mortgage Company | Gold | Novus Home Mortgage | Winners page |
| 2026 | Charlottesville's Finest | Home Mortgage | Gold | Andy Zemon Team at Novus Home Mortgage | Winners page |
| 2025 | Best of Lake Anna (Lake Anna Online) | Best Mortgage Agent | Gold | Andy Zemon | Winners page |
| 2025 | Best of Lake Anna (Lake Anna Online) | Best Mortgage Company | Gold | Andy Zemon Novus Mortgage | Winners page |
| 2024 | Best of Lake Anna (Lake Anna Online) | Best Mortgage Company | Gold | Andy Zemon Novus Mortgage | Winners page |
Andy Zemon, NMLS 208916, is an NMLS-registered mortgage loan originator. Novus Home Mortgage, a division of Ixonia Bank, NMLS 423065. Member FDIC. Equal Housing Lender.
Talk through your purchase with Andy
Tell me the town, the property and how you plan to use it. I’ll tell you how a lender is likely to classify it, which local rules to check and what to gather before you make an offer.